Understanding Caddo County's Electronic Mail System: Why Inmates Receive Digital Copies
Caddo County uses an electronic mail system for most inmate correspondence. Your loved one receives a digital copy of what you send, not the original paper letter. Mail goes to a remote processing address connected to City Tele Coin (CTC), not directly to the jail. Include the inmate's name and CTC PIN, along with the correct unit and address, so staff can match it to the right person. Once processed, the scanned mail is uploaded to the inmate's profile and can be viewed on facility kiosks or tablets.
