How to Contact an Inmate at Facility
Non-legal mail for people in NCDAC facilities goes through TextBehind. Your letter gets screened, scanned, and delivered electronically to the recipient's tablet. The part that trips most families up is the address: you must send mail to TextBehind's P.O. Box in Phoenix, Maryland, and include the incarcerated person's name, OPUS number, and the full prison name (no abbreviations). Get any of that wrong and your letter comes back.