How to Send Money to Hempstead County Jail, AR (AR)

Hempstead County Jail has a video visitation system through CTC Communications Company. The county didn't pay upfront installation or equipment costs for this setup. Instead, the agreement generates funds over a three-year period, after which the Detention Center receives a monthly commission from CTC. These details relate to the video visitation contract, not money deposits. But vendor relationships like this sometimes affect how a jail offers electronic services to families. Before sending money, confirm whether CTC plays any role in payments or account funding.

Steps to Follow

• ✓ Keep in mind the jail is installing a CTC Communications Company video visitation system with no upfront county costs.
• ✓ Before you try to send money, confirm whether any payments or account funding are handled through the same vendor used for video services, or through a different process.

• ✓ Do not rely on the sheriff’s office email for time-sensitive questions. It is not monitored 24/7.
• ✓ For urgent issues, call 911 (as applicable) or call the sheriff’s office directly.

Public information for Hempstead County Jail covers the video visitation vendor and the commission arrangement after three years. What's missing: how to send money, which payment methods are accepted, and what fees apply. You'll need to verify current deposit options with the jail before making a payment. When you call, ask whether the jail's CTC video visitation system connects to any family-facing payment tools, or if money goes through a separate system. Also confirm whether anything has changed since the video visitation details were posted, especially if you're seeing conflicting instructions on third-party sites.

1. Call the sheriff’s office for time-sensitive questions: Email is not monitored 24/7, so phone is the better option when you need an answer quickly.
2. Use email only for non-urgent requests: Expect a delay in response, and avoid sending sensitive personal or financial details through regular email.
3. Treat urgent situations as urgent: If your situation requires immediate attention, call 911 (as applicable) or contact the sheriff’s office by phone.