How to Visit Jefferson Parish Correctional (LA)

Jefferson Parish Correctional uses Ally Telecom Group for both inmate telephone service and visitation. This matters because setting things up, connecting, and resolving issues all run through that provider's system. One big limitation to plan around: incarcerated people at Jefferson Parish cannot receive incoming calls. The exception is voicemail messages sent to approved inmates.

Phone access becomes available after booking is completed. Telephones for private use are located in each housing area, so your loved one will typically use a unit phone rather than a public lobby phone or front desk line.

Steps to Follow

• ✓ Start with Ally Telecom Group for Jefferson Parish Correctional phone and visitation service.
• ✓ If your loved one was just booked, expect phone access after the booking process is completed. Phones are located in each housing area.
• ✓ Don’t try to call an incarcerated person directly. Incoming calls are not accepted, except voicemail messages to approved inmates.
• ✓ Avoid three-way calling. Three-way calls are prohibited.

Planning to use video visits or messaging? Budget for these rates: video visits cost $0.12 per minute, inmate messaging runs $0.25 per message, and picture messages and video messages are $0.35 each.

1. Confirm current video visit pricing - Jefferson Parish lists video visits at $0.12 per minute, but rates and fees can change.
2. Confirm messaging pricing - Messages are listed at $0.25 per message.
3. Confirm media message pricing - Picture messages and video messages are listed at $0.35 each.

1. Verify the incoming-call restriction - Jefferson Parish states inmates cannot receive incoming calls, except voicemail messages to approved inmates.
2. Verify the three-way call rule - Three-way calls are prohibited. If you are dealing with an urgent situation, ask the facility what process they use for emergencies.

1. Ask when phone access starts after booking - The facility states phone access is provided after booking is completed.
2. Ask about housing-area access - Phones are located in each housing area, so access can depend on where your loved one is housed and the unit’s routine.
3. Ask about daily availability - Confirm any time-of-day limits or restrictions that could affect when they can place calls.

Ally Telecom Group handles both inmate telephone and visitation service for Jefferson Parish Correctional. Before you rely on older instructions, confirm the current process with the provider or the facility directly. A quick check can save you a wasted drive or a visit that falls through.