Phone Calls from McDowell Detention Facility: Costs, Prepaid Accounts, and Rules Families Need to Know
Phone calls are one of the main ways to stay connected with someone at McDowell Detention Facility—but the system has rules that can catch families off guard. Here's how calling works, how to set up prepaid service, what rates look like, and what to avoid so your calls don't get cut off.
Las llamadas desde McDowell Detention son solo salientes. Su ser querido marca a familiares y amigos aprobados, lo que significa que usted debe estar en su lista aprobada antes de poder recibir una llamada. La instalación no acepta llamadas entrantes, por lo que no hay forma de llamar y pedir que lo conecten.
Recordatorio: No puede realizar una llamada entrante para comunicarse con alguien dentro de McDowell Detention. Para recibir llamadas, asegúrese de que su número esté aprobado para que su ser querido lo marque.
NCIC gestiona el servicio telefónico para internos en McDowell County. Crear una cuenta con ellos es la forma más sencilla de recibir llamadas de manera fiable y evitar la frustración de llamadas rechazadas.
- Set up an NCIC prepaid account - Create and fund prepaid calling by phone at 1-800-943-2189 or through the NCIC website.
- Use the online funding option tied to the detention center - You can also place funds by using team3.inmatecanteen.com and selecting McDowell County Detention Center.
- ✓ Add funds using the kiosks located in the Sheriff’s Office lobby (available 24 hours a day).
- ✓ Plan for convenience fees when you add money to an account.
Las llamadas desde McDowell Detention se facturan por minuto tanto para llamadas locales como de larga distancia. No hay cargos de conexión, por lo que la tarifa por minuto es su principal costo a controlar.
La información de detención del McDowell County Sheriff's enumera varias tarifas por minuto dependiendo del tipo de llamada. Las tarifas locales aparecen como $0.27 por minuto en un lugar y $0.17 por minuto en otro. La misma hoja de tarifas lista llamadas dentro del estado a $0.21 por minuto, llamadas fuera del estado a $0.21 por minuto y llamadas internacionales a $0.35 por minuto.
Heads up: The facility’s posted information shows conflicting local rates ($0.27/min and $0.17/min). Before you load money onto an account, verify the current rates with NCIC or the detention facility so you’re budgeting with the right numbers.
Two rules matter most for keeping phone access: approved numbers and no three-way calling. Inmates can only call approved family and friends, so calls will fail if your number isn't on the list. Three-way calls are prohibited - don't add another person to the line or use features that mimic a conference call.
Warning: Don’t attempt a three-way call. Three-way calls are prohibited and can cause calls to be stopped.
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- ✓ Confirm the phone provider is NCIC before you create or fund an account.
- ✓ Set up prepaid calling through NCIC by phone (1-800-943-2189) or through the NCIC website.
- ✓ If you’re funding online through team3.inmatecanteen.com, choose McDowell County Detention Center.
- ✓ If you prefer to pay in person, use the kiosks in the Sheriff’s Office lobby (available 24/7).
- ✓ Budget for convenience fees when adding funds.
Need to verify calling details, ask about rates, or confirm how to fund an account? Contact the McDowell County Sheriff's Office main line at (828)-652-2235 or the detention facility at (828)-652-2236.
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