How to Set Up Prodigy Video Visits for Rogers County Jail (Step by Step)

Rogers County Jail utiliza Prodigy para las visitas por video. Tiene dos opciones: visitar en persona usando el quiosco en el vestíbulo de la cárcel, o programar y unirse a una visita por video de Prodigy desde casa. La opción remota le ahorra el viaje y la espera, para que pueda dedicar su energía a la propia visita.

Tanto el quiosco en el lugar como las visitas desde casa funcionan con la misma configuración de Prodigy. ¿No está seguro de cuál elegir? Opte por lo que mejor se ajuste a su horario. El quiosco del vestíbulo funciona bien si ya se encuentra cerca. Las visitas desde casa suelen ser la mejor opción si conducir, pedir tiempo libre en el trabajo o conseguir cuidado de niños es lo más difícil.

1. Go to the Prodigy Vision website listed for Rogers County Jail: Start from the Prodigy site referenced on the jail’s visitation information.
2. Create your Prodigy Vision account: Set up your login and make sure your cell phone number is correct, since that is how the video-visit link is delivered.
3. Make a deposit to the right account type: Fund either a PrePaid account or a PIN Debit account, using the options shown in your Prodigy Vision account.
4. Confirm you are funded before you expect a visit: Once the deposit is in place, you are set up to receive Prodigy video calls and join when the message comes through.

When your loved one places a Prodigy video call, you'll get an SMS text message with a link to join. If the text isn't coming through, double-check that the phone number in your Prodigy Vision account is correct and that your device can receive SMS messages.

If you run into a technical issue (account access, funding, or the video link not working), Prodigy's customer support number is 1-866-700-4545. Prodigy also has a smartphone app for both Android and iPhone, which can make joining visits from your phone easier than using a browser.

Tips Kiosk Vs Home

• ✓ Choose the lobby kiosk if you prefer an on-site setup and do not mind traveling to the jail.
• ✓ Choose at-home visits if you want to avoid travel time and the cost of driving.
• ✓ At-home visits can also help you avoid waiting in lines at the facility.
• ✓ If you visit from home, keep your phone nearby so you do not miss the SMS link when the video call comes through.