Contactar a un recluso en San Juan Adult Detention Center, NM.

Correo, fotos, mensajería y opciones de teléfono/llamadas para mantenerse en contacto.

Descripción general

San Juan Adult Detention Center uses Telmate/ConnectNetwork for video visits. To start an on-demand visit, go to https://schedule.telmate.com, log in, accept the agreement, choose the inmate, and click "Visit Now." You'll need an internet-connected device with a webcam and microphone, and the visit must run in Google Chrome. Make sure there are enough funds in either the inmate account or a Friends & Family account—on-demand sessions are billed after the visit ends. The person who starts the visit pays by default. Scheduled video visits are billed only for the actual time used. One thing to be aware of: ConnectNetwork (Telmate) disclosed an August 2020 data breach that affected thousands of users' personal information.

Buscar a un recluso en San Juan Adult Detention Center, NM

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Datos rápidos

  • Video visits require an internet-connected device with a webcam and microphone and must be run in Google Chrome.
  • To start an on-demand video visit go to https://schedule.telmate.com, log in, accept the agreement, select the inmate, and click 'Visit Now'.
  • A video visit requires sufficient funds in either the inmate account or the Friends & Family account; payment for on-demand visits is collected after the session ends.
  • The default payer for a video visit is the person who initiates it, and scheduled video visits are billed only for the actual duration of the visit.

Guías de contacto y comunicación

Preguntas frecuentes

How do I start a video visit with an inmate at San Juan Adult Detention Center?

Go to https://schedule.telmate.com and log in. Accept the user agreement, select the inmate, then click “Visit Now” to start an on-demand video visit.

What equipment and browser do I need for video visits?

You need an internet-connected device with a webcam and microphone. For video visits from home, you must use Google Chrome.

Who pays for a video visit and when is payment collected?

You'll need enough funds in either the inmate account or a Friends & Family account. The person who starts the visit pays by default. On-demand sessions are billed after the visit ends, while scheduled visits are billed only for actual time used.

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