Trousdale Turner: la línea directa familiar de COVID-19 las 24 horas y cuándo usarla

CoreCivic estableció una línea directa de COVID-19 las 24 horas para familias de personas encarceladas en Trousdale Turner. El número es (615) 263-3200.

La línea directa se creó como parte de la respuesta de Trousdale Turner ante el COVID-19 - una línea dedicada para familias que buscan información durante interrupciones relacionadas con la salud. Si estás tratando de averiguar qué está sucediendo en la instalación, este es el número que publicaron exactamente con ese propósito.

Este es el tipo de interrupción que enfrentaron las familias durante ese período: las llamadas telefónicas se suspendieron temporalmente hasta el lunes 4 de mayo de 2020. Cuando los canales normales de comunicación se cortan de esa manera, una línea directa puede ser la forma más rápida de confirmar qué está pasando y cuándo volverán las cosas a la normalidad.

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• ✓ Call if you have COVID-19 related questions about Trousdale Turner and need the facility’s hotline information line for families.
• ✓ Call if you’re trying to confirm whether normal communication has been disrupted (for example, during the COVID response, phone calls were temporarily suspended until Monday, May 4, 2020).
• ✓ Call if your loved one’s ability to call has suddenly changed and you want to verify whether it’s connected to COVID-related movement, quarantine, or similar response measures.
• ✓ Call if you’re getting conflicting information from other sources and want to check what the facility’s published COVID hotline says for Trousdale Turner.

1. Call the 24-hour COVID-19 hotline - Use (615) 263-3200 to ask your COVID-related questions about Trousdale Turner.
2. Ask for the “current as of” date - COVID-era guidance and service changes can be time-sensitive, so confirm whether what you’re hearing is still in effect today.
3. Write down what you’re told - Note the date/time of your call and a short summary of the answer so you can track changes and follow up consistently.
4. Cross-check with official Tennessee Department of Correction information - If you’re making decisions based on what you hear, verify against current official TDOC updates as well.
5. Follow up through other official channels if needed - If your question isn’t really COVID-related (or you still don’t have clarity), you may need to contact the appropriate official facility/TDOC channel for that topic.

1. Start with identification details - “Hi, I’m calling as a family member. I’m trying to get COVID-related information about Trousdale Turner. My loved one’s name is [Full Name] and TDOC number is [Number], if needed.”
2. Ask your main question clearly - “Can you tell me what COVID-related restrictions or changes are currently affecting communication or daily operations?”
3. Confirm what’s current - “What date is this information current as of, and is anything expected to change soon?”
4. Request next steps - “If this hotline can’t answer that, who should I contact next, and what should I ask for?”