How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Reno Country Correctional Facility.

Sending Photos and Postcards

A great way to send love and support to a loved one at Reno Country Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Reno Country Correctional Facility.

Frequently asked questions about Reno Country Correctional Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Reno Country Correctional Facility.

2. How much does it cost to send a message to Reno Country Correctional Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Reno Country Correctional Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Reno Country Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Reno Country Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Reno Country Correctional Facility?

   Mailing address:

   Reno Country Correctional Facility
   1800 S Severance St
   Hutchinson, KS 67501
   Phone: (620) 694-2741

5. What are the visiting hours at Reno Country Correctional Facility?

   Visiting hours at Reno Country Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (620) 694-2741 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Reno Country Correctional Facility?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Reno Country Correctional Facility for their specific mail policies.

7. How do I send money to an inmate at Reno Country Correctional Facility?

   You can send money to an inmate at Reno Country Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Reno Country Correctional Facility?

   Many facilities now offer video visitation as an alternative to in-person visits. At Reno Country Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Reno Country Correctional Facility?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Reno Country Correctional Facility for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Reno Country Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Through a comprehensive framework of rehabilitative services, the supportive environment at Reno County Corrections Facility emphasizes personal growth and successful community reintegration for its population. The facility's philosophy centers on addressing the multifaceted challenges that individuals face, recognizing that meaningful change occurs when educational, vocational, and therapeutic interventions work in concert. This holistic approach typically fosters an atmosphere where participants can develop essential life skills while addressing underlying issues that may have contributed to their incarceration.

Educational programs form a cornerstone of the facility's offerings, providing opportunities for individuals to pursue academic advancement and skill development. These initiatives often include basic literacy instruction, GED preparation, and continuing education opportunities that enable participants to strengthen their foundational knowledge. Additionally, vocational training programs may supply hands-on experience in various trades and technical fields, equipping the population with marketable skills that enhance their employment prospects upon release. Such programs typically emphasize practical application and industry-relevant training that aligns with regional workforce demands.

The facility's therapeutic and support services address both immediate needs and long-term recovery goals through evidence-based interventions. Substance abuse treatment programs often provide comprehensive care that includes counseling, group therapy, and relapse prevention strategies tailored to individual circumstances. Employment readiness initiatives may offer resume development, interview preparation, and job search strategies that build confidence and professional competency. Additionally, creative programs such as painting and decorating can serve as therapeutic outlets while developing artistic skills, while peer support groups foster community connections and mutual accountability. Religious services typically provide spiritual guidance and community support, creating additional pathways for personal reflection and growth throughout the rehabilitation process.

Daily Life & Visitation

Systematic organization and structured protocols form the backbone of every interaction within the Reno County Corrections Facility, where carefully managed routines now govern the daily experiences of the population. The facility operates on established schedules that regularly divide each day into distinct segments, with designated times for meals, programming, recreation, and rest periods. Security staff typically conduct routine counts throughout the day to maintain accountability, while the population moves between various areas of the facility according to predetermined schedules that supply both structure and predictability to their daily lives.

Housing arrangements at the facility generally consist of dormitory-style accommodations or individual cells, depending on classification levels and available space, with each resident typically assigned a specific bunk and storage area for approved personal belongings. The population usually receives three meals daily in a central dining area, where they gather in scheduled groups to maintain order and security protocols. Additionally, residents may access commissary services on designated days to purchase approved items such as snacks, hygiene products, and writing materials, which helps supplement their basic needs and provides some personal choice within the structured environment.

Programming schedules supply the population with various opportunities for personal development, education, and skill-building activities that may include vocational training, substance abuse counseling, or educational classes. Work assignments within the facility often provide residents with responsibilities such as kitchen duties, cleaning, or maintenance tasks that contribute to daily operations while offering structure and potential skill development. While maintaining security requirements, the facility typically allows scheduled visitation periods where family members and approved visitors can maintain connections with residents, and communication options may include monitored phone calls and correspondence that help preserve important relationships during incarceration.