Broward Transitional Center

For detainee information at Broward Transitional Center, call (954) 973-4485 between 8 a.m. and 4 p.m. The facility offers confidential Virtual Attorney Visits (VAV) through Skype and Microsoft Teams—an alternative to in-person meetings, though not a replacement. During these sessions, a visitation officer stays stationed outside the confidential room for security. Legal representatives and their staff cannot audio or video record during virtual or in-person visits, or any call with non-citizens. Before visiting, get on the approved visitor list, complete the required application, submit it as instructed, and wait for approval before traveling.

Broward Transitional Center doesn't accept incoming phone calls to detainees—you can't reach someone directly by calling. Need to leave an urgent message? Call (954) 973-4485 with the detainee's full name, alien registration number (A-number), and your contact info. The facility says the detainee will receive the message. For everyday, non-confidential communication, detainees have access to tablets. Friends and family can visit www.gettingout.com for instructions on sending messages through GettingOut. Attorneys can schedule confidential conversations through Virtual Attorney Visitation (VAV) via Skype or Microsoft Teams. VAV serves as an alternative to in-person meetings, not a substitute. Only legal representatives, legal assistants, and interpreters may participate. Recording is prohibited, and violations can result in losing VAV privileges.

For detainee information or routine questions, call Broward Transitional Center at (954) 973-4485. The public phone is answered between 8 a.m. and 4 p.m. This main number handles booking, administrative questions, and basic status checks. Need help with VAV scheduling specifically? Use the dedicated VAV contact: call 954-973-4485 ext. 129796 or email BTCVTC3900@geogroup.com. For urgent threats to life or public safety, contact local emergency services—not the facility. Having trouble with payments, accounts, commissary, or phone/video services? You'll typically need to work with the third-party vendor, though the facility can point you to the right customer service line.

ICE's Office of Detention Oversight inspected Broward Transitional Center in Pompano Beach on September 14–17, 2020. The inspection was conducted remotely—the team couldn't complete an on-site visit due to the COVID-19 pandemic. Separately, ICE notes that many detention facilities provide in-custody tablets supporting video visitation, two-way messaging, law-library research, and entertainment. ICE has contracted with Talton to supply tablets at select facilities, while other locations use different contractors or county-provided programming. For specifics about Broward Transitional Center—tablets, visitation, commissary, intake—check the facility handbook or contact the center directly.