Cass County Jail, MO

Cass County Jail provides remote video visitation through InmateCanteen. To get started, register or log in at inmatecanteen.com with a valid email address. You'll need a computer with a camera since the InmateCanteen mobile app doesn't support visits. Remote visits are scheduled once every two hours during three daily windows: 8:00am–10:40am, 1:00pm–3:40pm, and 5:30pm–10:00pm. Follow the conduct rules during your session. Nudity or other inappropriate actions can end the visit immediately and may suspend your visiting privileges for up to 30 days. Complete any required approval, schedule your session, and log in a little early to get set up.

Phone calls at Cass County Jail are handled through TurnKey Corrections. The jail provides a vendor phone number you can use to set up your account and add funds for calling services. Like many Missouri jails, phone and electronic communications are typically recorded and monitored. For remote video visitation, Cass County Jail uses InmateCanteen. Register or log in at inmatecanteen.com with a valid email address. Video visits work from computers with cameras only; mobile app access is not supported. Complete any vendor ID and verification steps before you try to place calls or schedule a video visit.

Cass County Jail commissary services run through TurnKey Corrections / InmateCanteen. Friends and family can add funds online at InmateCanteen.com. Payment methods vary, but common options include an approved online vendor, kiosk or card deposits, JPay transfers, or mailed money orders and cashier's checks. Follow the vendor's instructions closely so the deposit includes the right payer details. Timing matters: kiosk and card transactions usually post quickly, while mailed deposits typically take several business days to process. Once posted, the money goes into the inmate's personal commissary account for approved purchases. Transfers between inmates are generally not allowed.