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Contactar a un recluso en Franklin County Correctional 2.

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Descripción general

Franklin County Correctional 2 switched to digital mail on May 28, 2024. Physical letters get scanned and delivered electronically to the inmate's tablet. Send all personal mail to: P.O. Box 247, Phoenix, MD 21131. Include the facility name and state, the inmate's full name and ID, plus your full name and return address in the top-left corner. Only direct letters are scanned—boxes, catalogs, and other items get returned. Scanned copies are kept for 30 days unless you arrange longer retention with ViaPath/TextBehind. Having delivery issues? Email TextBehind at info@TextBehind.com. Facility staff can reach ViaPath support at (800)-205-5510.

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Datos rápidos

  • Franklin County Correctional 2 converted to a digital mail system effective May 28, 2024; incoming physical mail is scanned and delivered via the tablet message app.
  • Send personal mail to P.O. Box 247, Phoenix, MD 21131 and include the facility name, inmate full name, and unique identifier on the envelope.
  • Envelopes must show the sender’s full name and physical address in the top-left corner and include the inmate’s full name and identifier on the front.
  • Legal mail must not be sent to the scanning address and will be returned to sender if mailed there.
  • Scanned physical mail is retained for 30 days unless a longer retention period is arranged with ViaPath/TextBehind.

Guías de contacto y comunicación

Preguntas frecuentes

Where do I send personal mail for someone at Franklin County Correctional 2?

Send personal letters to the centralized scanning address: P.O. Box 247, Phoenix, MD 21131. Put the facility name and state, the inmate’s full name and unique identifier, and your full name and physical return address on the envelope.

Will Franklin County Correctional 2 deliver the physical letter or a scanned copy?

A scanned copy is delivered electronically to the inmate’s tablet message app. Boxes, catalogs, and other non-letter items are not scanned and will be returned to the sender.

How long are scanned mail copies kept and who do I contact about mail problems?

Scanned mail copies are retained for 30 days unless a longer retention period is arranged with ViaPath/TextBehind. For mail delivery problems, contact TextBehind at info@TextBehind.com; facility staff can call ViaPath support at (800)-205-5510.

Can I send checks, money orders, or clothing items through the scanning address?

Send checks or money orders directly to the facility. If mailed to the scanning address, they'll be forwarded. Note: underwear, socks, and t-shirts are no longer accepted through mail or visitation.

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