Lowell Correctional Facility

Anyone 12 or older needs to complete a visitation application before visiting Lowell Correctional Institution. You're limited to one application per person, and it must be signed—unsigned applications won't be processed. Submit your completed application by email or U.S. Mail (Lowell provides a specific email address for this). Don't make the trip until the inmate confirms you've been approved. Read the attached visitation policies carefully before you go. Applications with blanks or false information will be denied. Providing false or misleading information is a second-degree misdemeanor and can result in permanent suspension of your visitation privileges. By submitting the application, you acknowledge that criminal background checks are part of the approval process.

Messaging someone at Lowell Correctional Facility requires activating your ConnectNetwork account using the same email address you provided—this step is mandatory before you can use the service. Florida facilities commonly offer email/e-messaging, tablet messaging, phone calls, voicemail, and remote video visits, though exact features depend on the vendor and site. Email-style services typically require purchasing message credits, and staff screen messages before delivery. Remote video visits run through third-party platforms and are billed by session or by time. For vendor or payment help, use the vendor's published support channels. For JPay money order form assistance, call 800-574-5729.

Following the formatting rules upfront makes sending mail to Lowell Correctional Facility much easier. Incoming mail is classified and inspected—whether it's treated as general or privileged affects handling time and delivery speed. On every envelope, include the inmate's full name and booking/ID number, plus your complete return address. Missing details can cause rejection or delays. Stick to plain paper and acceptable envelopes, and avoid mailing original vital documents. Follow any size or content restrictions the facility posts. Sending a money order through JPay? Be careful: available sources list two different Hollywood PO Box addresses, so confirm which one is currently accepted before mailing. Never include letters or notes with a JPay payment—those get discarded.

Lowell Correctional Facility accepts mail-in money orders through JPay—no JPay account required. Before mailing anything, confirm you're on the incarcerated person's Approved Visitors List, or the deposit won't be accepted. Include a copy of your photo ID (driver's license, state ID, or passport) and fully complete the JPay deposit form with a valid email and mailing address. Incomplete forms won't be processed. Make the money order payable to JPay and double-check the recipient's name and DC# on the coupon. Single money orders can't exceed $999.99. Don't include letters or notes—extra enclosures get discarded. Approved money orders typically process within 10 business days.