How to Contact an Inmate at Polk County Sheriffs Office (FL)
Trying to reach someone in custody at the Polk County Sheriffs Office? Video visits and phone calls each have a few key limits worth knowing up front.
Para visitas por video, las citas solo se pueden hacer a través de Securus en securustech.net. También debe planificar con anticipación, porque las citas para visitas por video deben hacerse al menos 24 horas antes.
Las llamadas telefónicas funcionan al contrario de lo que la mayoría de las familias espera. Los reclusos sólo pueden hacer llamadas por cobrar. No pueden recibir llamadas entrantes. Así que no puede llamar a la cárcel y pedir que lo comuniquen con alguien. Tiene que esperar a que ellos le llamen.
- Go to securustech.net - Polk County Sheriffs Office video visit appointments can only be scheduled there.
- Find your person in the system - follow the prompts on Securus to select the inmate you want to visit.
- Book at least 24 hours ahead - appointments must be made at least 24 hours in advance, so do not wait until the same day.
- Call as soon as you know you cannot make it - if you are unable to make the scheduled video visit appointment, call 863-635-6920 as soon as possible.
- ✓ Expect collect calls only.
- ✓ Do not expect incoming calls to go through, inmates cannot receive incoming phone calls.
What to Verify
- ✓ Confirm that securustech.net is still the only place you can schedule a video visit.
- ✓ Confirm the appointment still needs to be set at least 24 hours in advance.
If you need to cancel a scheduled video visit, confirm that 863-635-6920 is still the right number before calling. Then reach out as soon as you know you'll miss the appointment.
- ✓ Confirm calls are still collect calls only.
- ✓ Confirm inmates still cannot receive incoming phone calls.
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