Comparing Money Transfer Fees for Iowa DOC: Access Corrections vs JPay (and Western Union notes)
Want to keep deposit costs down in the Iowa DOC system? Compare the fee ranges for Access Corrections and JPay, then check the live total before you hit
How to send messages, photos, and packages
Communication and money transfers in the 2nd Judicial District run through third-party vendors, so you'll need to set up an account and add funds before using certain services. Money goes to commissary accounts through Access Corrections, JPay, or Western Union—each has a phone deposit option with different fees. Access Corrections charges as low as $4.49 for phone deposits, JPay's fees vary by amount, and Western Union accepts credit or debit cards over the phone. For calls, messaging, and video visits, you'll use vendor portals. Inmates place outbound calls (you can't call in), and they'll need to add your number to an approved contact list. Messaging and video options usually require purchased credits. Confirm the current approved vendors and rules before relying on any one service.
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You can add funds electronically through Access Corrections, JPay, or Western Union. To deposit by phone, call Access Corrections at 1(866)345-1884, JPay at 1-800-574-5729, or Western Union at 1-800-634-3422 (option 2); fees vary by vendor and amount.
Yes—an inmate can place outbound calls through the facility phone system, but you can’t call into the facility to reach them. They’ll need to add your number to their approved calling list first.
Video visits and messaging are often handled through vendor portals, which usually require you to create an account and may use credits for messages or visit time. Check the current approved vendors and rules before you schedule a visit or buy credits.
No. Money orders and cashier’s checks are no longer accepted by drop‑off and must be mailed to the central processing address.
Personal mail is usually routed through a third‑party processor that opens it, scans it, and delivers an electronic copy to the facility. Originals are typically kept briefly and then destroyed.
Yes. Legal and medical (privileged) mail should be clearly marked and sent directly to the facility following its instructions so it receives privileged handling.
Want to keep deposit costs down in the Iowa DOC system? Compare the fee ranges for Access Corrections and JPay, then check the live total before you hit
Want to keep costs down when sending money to someone in the Iowa Department of Corrections? Here's the quick comparison: Access Corrections online fees start at $3.49, while JPay online fees range from $3.95 to $10.95 depending on your deposit amount. Both accept Visa- or MasterCard-branded credit or debit cards, so the real difference comes down to the fee shown for your specific amount.
Timing a commissary deposit? How long it takes depends on how you send it. Here's what Iowa DOC says to expect for the most common options—and what to do if the money doesn't show up when you expect.