How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at ADX Florence.

Sending Photos and Postcards

A great way to send love and support to a loved one at ADX Florence is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of ADX Florence.

Frequently asked questions about ADX Florence

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by ADX Florence.

2. How much does it cost to send a message to ADX Florence?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at ADX Florence?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at ADX Florence. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at ADX Florence. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of ADX Florence?

   Mailing address:

   ADX Florence
   5880 CO-67
   Florence, CO 81226
   

   Business hours:

   • Monday: Closed
   • Tuesday: Closed
   • Wednesday: Closed
   • Thursday: Closed
   • Friday: 8:00 AM – 3:00 PM
   • Saturday: 8:00 AM – 3:00 PM
   • Sunday: 8:00 AM – 3:00 PM

5. What are the visiting hours at ADX Florence?

   Visiting hours at ADX Florence vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to ADX Florence?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with ADX Florence for their specific mail policies.

7. How do I send money to an inmate at ADX Florence?

   You can send money to an inmate at ADX Florence through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at ADX Florence?

   Many facilities now offer video visitation as an alternative to in-person visits. At ADX Florence, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at ADX Florence?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact ADX Florence for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at ADX Florence, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Comprehensive support systems form the foundation of meaningful change for the population at USP Florence, where various programs work together to address individual needs and promote successful reintegration. The facility's approach recognizes that effective rehabilitation requires addressing multiple aspects of personal development, from basic literacy to specialized therapeutic intervention. Through carefully structured programming, participants can build essential skills while working toward long-term stability and community reintegration.

Educational opportunities typically include literacy programs designed to strengthen fundamental reading and writing abilities, while ESL courses may supply crucial language support for non-native English speakers. These foundational services often connect to broader education programs that allow the population to pursue academic advancement at various levels. Moreover, vocational training programs focus on practical skill development, with construction trades representing a key area where participants can gain marketable abilities. Such hands-on training may supply valuable certifications and work experience that directly support employment prospects upon release.

Therapeutic communities provide specialized support for individuals addressing substance abuse and related behavioral challenges through structured residential programming. These comprehensive programs typically emphasize peer support, counseling services, and life skills development within a supportive community environment. The therapeutic approach often includes group sessions, individual counseling, and family reintegration planning, all designed to address underlying issues that may have contributed to criminal behavior while building stronger foundations for successful community return.

Daily Life & Visitation

Organizational frameworks shape every aspect of life within the federal correctional system, creating predictable routines that help the population navigate their daily experiences. Today, residents typically follow structured schedules that begin with early morning counts and progress through assigned activities, meals, and programming. Work assignments generally start after breakfast and may include facility maintenance, food service, or administrative duties. The consistent rhythm of institutional life supplies stability, whereas individual choices remain limited within these established parameters.

Housing arrangements at the facility typically feature multi-person cells or dormitory-style units, depending on security classification and available space. The population generally shares common areas for dining, where meals are served at designated times throughout the day. Personal property allowances usually include basic clothing, hygiene items, and limited personal effects that can be stored in designated areas. Moreover, residents may access commissary services periodically to purchase approved items that supplement their basic necessities.

Recreational opportunities often include access to exercise areas, library services, and educational programming that supply both physical activity and intellectual engagement. Visitation policies typically allow approved family members and friends to maintain contact through scheduled visits, phone calls, and correspondence. The facility generally offers various work programs and vocational training opportunities that help residents develop skills while contributing to institutional operations. Family connections remain vital throughout incarceration, with communication options usually including monitored phone access and mail services that help maintain important relationships during this challenging period.