Alamance County Detention Center, NC

The sources didn't include Alamance County Detention Center–specific visitation hours, fees, or step-by-step procedures, so confirm the current rules on the facility's official page before you go. North Carolina jails may offer in-person visits, video visits, or both—the format varies by facility. You'll typically need to be on the incarcerated person's approved visitor list before visiting. The process usually works like this: the incarcerated person requests visitor application forms and mails them to the people they want to add. Whether visits are contact or non-contact depends on housing status, security classification, and facility rules.

Alamance County Detention Center's public contact information is listed on the Sheriff's website, and the facility phone number is 336-570-6317. Phone calls, tablet messaging, and video visits run through third-party vendors rather than the detention center directly. To get started, create an account with the approved vendor, sign in through their portal or app, add funds for paid features, and schedule video visits inside the vendor system. Digital messages go through the vendor's secure messaging platform or arrive as digitized mail on a tablet—some systems require the incarcerated person to message first before you can reply. For confidential support after sexual assault, call 800-656-HOPE.

Many North Carolina jails handle mail through an offsite mail-scan vendor: non-legal letters are screened, scanned, and delivered as digital copies instead of handing over the original paper. Packages, books, and other publications typically aren't processed through the scan system—they must be shipped to the facility's street address or through an approved vendor/retail program following the jail's rules. Digital copies may post quickly, but originals are usually kept only for a short window and may be destroyed if not requested. To avoid delays, use the vendor's required addressing format, include the inmate's full name and ID number, and send mail through USPS or the vendor's app/web options. Scanned mail often reaches inmates within about a day.

If you need to contact Alamance County Detention Center, use the public contact information published on the Alamance County Sheriff’s website for the official phone, address, and email details. For non-emergency questions about an incarcerated person or facility services, call 336-570-6317. If you’re sending correspondence directed to the Sheriff’s Office, use the physical mailing address: 109 S Maple St, Graham, NC 27253. The Sheriff’s front office is open Monday–Friday from 8:00 AM to 5:00 PM (except holidays), while emergency services remain available 24 hours a day. If you need confidential help after a sexual assault, you can call the national hotline at 800-656-HOPE.