Who to Call at Alamance County Detention Center — Phone, Email, and When to Use Them

Need to reach someone at Alamance County Detention Center? Here's the quick breakdown: call for time-sensitive questions, email for non-urgent administrative messages, and use the mailing address for correspondence or in-person business.

The Sheriff's Office front office is open Monday through Friday, 8:00 AM to 5:00 PM (except holidays). Calling outside those hours? Try the Detention Center phone line directly for jail-related questions, or send an email if it's something that can wait.

Call the Detention Center at 336-570-6317 when you need help with a jail-related question. Not sure which number to use? The contact information on the Sheriff's Office Detention Center page is your best starting point for getting to the right person.

If you're dealing with an emergency, don't rely on an administrative number or email. Emergency services operate 24 hours a day, and that's the route for immediate, life-threatening situations. For issues that aren't detention-related or belong with another county office, you'll likely need a different contact altogether.

Use DetentionAdmin@alamancecountync.gov for non-urgent administrative questions. Email works well when you want to spell out the details clearly, include your contact info, or just can't sit on hold. It's also handy if you're reaching out from work or during off hours.

• ✓ The incarcerated person’s full name (spell it exactly as it appears in records, if you know it)
• ✓ Date of birth (if you know it)
• ✓ Any identifying detail you have (for example, a booking number, if you were given one)
• ✓ Your full name and relationship to the person
• ✓ A callback number and email address where you can be reached
• ✓ A short, specific description of what you’re asking

For non-emergency detention matters, start with the Detention Center phone number (336-570-6317). If your question can be handled as an administrative message, you can also email DetentionAdmin@alamancecountync.gov.

Calling Tips

• ✓ The incarcerated person’s full name
• ✓ Date of birth (if known)
• ✓ Booking number (if you have it)
• ✓ Your name and relationship to the person
• ✓ A phone number where you can be reached if staff need to call back

The phone number, email, address, and hours listed here come from information published by the Alamance County Sheriff's Office on its Detention Center pages and contact directory. If you hit a busy line or get a bounce-back on email, double-check the Sheriff's Office Detention Center contact listing for updated details before trying again.