How to send messages, photos, and packages
Alamance County Detention Center's public contact information is listed on the Sheriff's website, and the facility phone number is 336-570-6317. Phone calls, tablet messaging, and video visits run through third-party vendors rather than the detention center directly. To get started, create an account with the approved vendor, sign in through their portal or app, add funds for paid features, and schedule video visits inside the vendor system. Digital messages go through the vendor's secure messaging platform or arrive as digitized mail on a tablet—some systems require the incarcerated person to message first before you can reply. For confidential support after sexual assault, call 800-656-HOPE.
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The phone number for Alamance County Detention Center is 336-570-6317. The Sheriff’s website also lists the detention center’s public contact details if you need more options.
Create an account with the detention center’s approved communications vendor and use the vendor’s portal or app. Add funds there for calls or paid tablet features, and schedule video visits through the vendor system.
Call the national sexual assault hotline at 800-656-HOPE for confidential support and resources.
In many North Carolina jails, non-legal letters are screened and scanned by an offsite vendor, and inmates receive a digital copy rather than the original. Check Alamance County Detention Center’s official mail rules to confirm whether it uses that process.
Usually, packages, books, and magazines aren’t handled by the mail-scan vendor and must be sent to the facility or through an approved vendor program. Confirm the allowed items list and approved vendors before you order or ship anything.
Many mail-scan vendors offer a short window to request the original letter back for a fee. Miss that window and the original may be destroyed. If you need the original, make the request immediately and follow the vendor's procedure.
If you’re trying to picture the size of the Alamance County Detention Center, it helps to know it’s spread across three separate buildings with different bed counts.
Trying to reach someone at Alamance County Detention Center? The key is picking the right number for your situation. Here's a quick breakdown of who to call—and when.
Trying to reach someone at Alamance County Detention Center? Having the right contact method saves time and frustration. Here are the verified phone, email, and address details—plus when to use each one.
