Albany County Jail
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Guides for This Facility
How to Visit Albany County Jail (NY)
Visiting someone in jail means juggling schedules, rules, and paperwork. The only confirmed information here covers online payments and the support contacts for that payment portal. Use this page for payment issues, but check visitation details through official jail channels.
Read GuideHow to Contact an Inmate at Albany County Jail (NY)
The only contact information confirmed here is for the Albany County Crime Victim and Sexual Violence Center and its 24-hour hotline. That's helpful for victim support, crisis counseling, and advocacy, but it won't tell you how to reach an inmate directly. Details about phone calls, mail rules, visitation, video visits, commissary messaging, or third-party communication vendors aren't covered.
Read GuideHow to Send Money to Albany County Jail (NY)
Sending money to someone at Albany County Jail is straightforward once you know which service the jail uses. The catch: the Albany County Corrections webpage doesn't clearly list a specific vendor or instructions, so you'll want to confirm the current process before you pay.
Read GuideAt a Glance
Visitation
- Web-based video visits can be provided through Securus Video Connect, which lets visitors schedule and join sessions online.
- Facilities often split visiting days by an inmate’s DIN last digit or by last name; consult the visitation calendar for your inmate’s group.
- Most jails require visits to be scheduled in advance, but booking methods (online, phone, in-person) vary by facility.
Communication
- Albany County Jail uses Securus Video Connect for web-based video visits.
- Video visits can be scheduled and joined from anywhere with an internet connection.
- Calls and video sessions are generally monitored and recorded under facility rules.
Sending Money
- Access Corrections is the vendor listed for sending money to incarcerated individuals at Albany County Jail.
- Access Corrections supports posting bail payments remotely for Albany County cases.
- Access Corrections can be used to make parole or probation payments when needed.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting someone at Albany County Jail starts with scheduling your visit ahead of time. The booking method can vary (online, by phone, or in person), so confirm the jail's current process and review the visitation calendar before making plans. Many New York facilities group visiting days by an inmate's DIN last digit or last name. The calendar may also list holiday exceptions, so double-check the assigned weekend schedule for your person. On the day of your visit, plan for check-in and security screening, including photo ID verification and a metal detector or body scanner (and possible health checks). Some facilities also offer web-based video visits through Securus Video Connect. Online payment or bail services may be supported through AllPaid/GovPayNow, so verify which vendors are used.
Read full guideCommunication
Albany County Jail uses Securus Video Connect for web-based video visits, letting friends, family, attorneys, and officials schedule and join sessions from anywhere with internet access. To get started, register with the facility's approved video vendor, create an online account, then use the vendor's tools to schedule a visit. Phone calls, tablet messaging, and other communication options are commonly provided through third-party vendors. These often require separate accounts or prepaid funding. Keep in mind that calls and video sessions are usually monitored and recorded under facility rules, and there can be limits on who you can contact or schedule. You may also need a valid government-issued photo ID to register or attend visitation.
Read full guideSending Money
You can send money to someone at Albany County Jail through Access Corrections, the county's listed vendor for inmate deposits. Access Corrections also handles remote bail payments for Albany County cases and may be used for parole or probation payments, so you may be able to manage multiple payment needs in one place. For county payment portals, GovPayNow and AllPaid list local contacts, including STOP-DWI support at 518-720-8100 and Albany County Sheriff's civil payments at 518-487-5400 (16 Eagle Street, Albany, NY 12207). Need vendor help? AllPaid/GovPayNow offers 24-hour customer support at 1-888-604-7888 and a Pay Cash Bail line at 1-877-EZBAIL5 (392-2455). Deposit options often include online/mobile, phone, kiosks, mail money orders, or in-person cashier payments. Check the vendor pages for accepted types, fees, and timing.
Common Questions
Showing 6 of 9How do I schedule a visit with an inmate at Albany County Jail?
Schedule your visit in advance. Booking methods can vary and may include online, phone, or in-person signups. Before you go, check the jail's visitation calendar for assigned visiting days, weekend groupings, and any holiday exceptions.
VisitationDoes Albany County Jail offer video visits?
Video visitation may be offered through Securus Video Connect, a web-based service that lets you schedule and join sessions online. Confirm with the jail which vendor is used, how to register, and how to book a time.
VisitationWhat should I bring and expect during check‑in for a visit?
Bring a government-issued photo ID and arrive early to allow time for processing. Expect security screening (metal detector or body scanner) and possible health screening. Some visit types may follow different procedures.
VisitationHow do I schedule a video visit with an inmate at Albany County Jail?
Sign in or register at Securus Video Connect and create your online account. From there, use the vendor's scheduling tools to book a video visit with the inmate.
CommunicationCan I video visit from home or another remote location?
Yes. Securus Video Connect is web-based, so you can join from home or any other location with an internet connection.
CommunicationAre video sessions and calls monitored at Albany County Jail?
Yes. Calls, video sessions, and similar communications are typically monitored and recorded under facility rules.
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Did You Know?
Albany County Correctional Facility, commonly called Albany County Jail, was built in 1931 and sits on Albany Shaker Road in the Town of Colonie, New York. The facility provides detention for people arrested and ordered held by county, superior, and federal courts.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify