How to Contact an Inmate at Albany County Jail (NY)

The only contact information confirmed here is for the Albany County Crime Victim and Sexual Violence Center and its 24-hour hotline. That's helpful for victim support, crisis counseling, and advocacy, but it won't tell you how to reach an inmate directly. Details about phone calls, mail rules, visitation, video visits, commissary messaging, or third-party communication vendors aren't covered.

Steps to Follow

• ✓ Call the Albany County Crime Victim and Sexual Violence Center at (518) 447-7100 for victim services support.
• ✓ Fax (518) 447-7102 if you need to send documents to that office.
• ✓ Email cvsvc@albanycountyny.gov for non-urgent victim-services questions.
• ✓ Call the 24-hour Sexual Assault Hotline at (518) 447-7716 if you need immediate help.

Before reaching out to an inmate, verify the correct process directly with the jail or Sheriff's Office. The victim services office handles a different set of questions, so don't assume their contact info applies to inmate communication. Ask specifically about inmate calls, letters, in-person visits, and video visits. Get the vendor names, fees, account setup steps, ID requirements, and hours. Double-check that any phone numbers and email addresses you find are still current.

1. Call the victim services office. Use (518) 447-7100 and explain what you’re trying to do.
2. Ask for the right jail contact. If your question is specifically about contacting an inmate, request the correct phone number or department for the Sheriff’s Office or jail administration.
3. Check official Albany County or Sheriff sources. Look for the current inmate communication policies (phone, mail, visitation, video) in the official materials you’re directed to.
4. Confirm the details before you spend money or travel. Verify hours, required ID, account or vendor setup steps, and any fees before you attempt contact.