How to send messages, photos, and packages
Albany County Jail uses Securus Video Connect for web-based video visits, letting friends, family, attorneys, and officials schedule and join sessions from anywhere with internet access. To get started, register with the facility's approved video vendor, create an online account, then use the vendor's tools to schedule a visit. Phone calls, tablet messaging, and other communication options are commonly provided through third-party vendors. These often require separate accounts or prepaid funding. Keep in mind that calls and video sessions are usually monitored and recorded under facility rules, and there can be limits on who you can contact or schedule. You may also need a valid government-issued photo ID to register or attend visitation.
Search for a loved one and send messages and photos in minutes.
Sign in or register at Securus Video Connect and create your online account. From there, use the vendor's scheduling tools to book a video visit with the inmate.
Yes. Securus Video Connect is web-based, so you can join from home or any other location with an internet connection.
Yes. Calls, video sessions, and similar communications are typically monitored and recorded under facility rules.
The only contact information confirmed here is for the Albany County Crime Victim and Sexual Violence Center and its 24-hour hotline. That's helpful for victim support, crisis counseling, and advocacy, but it won't tell you how to reach an inmate directly. Details about phone calls, mail rules, visitation, video visits, commissary messaging, or third-party communication vendors aren't covered.
Want to help someone at Albany County Jail? Stick with the county's listed payment vendors, and always confirm details before hitting
Sending money to someone at Albany County Jail is straightforward once you know which service the jail uses. The catch: the Albany County Corrections webpage doesn't clearly list a specific vendor or instructions, so you'll want to confirm the current process before you pay.
