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Sending Money

Sending money to someone at Albemarle Corrections Facility: available deposit methods

Sending money to someone at Albemarle Corrections Facility is straightforward once you know your options. Here's a breakdown of available methods, how long deposits take to post, and who to contact if something goes wrong.

• 2 min read Verified from official sources

At Albemarle Corrections Facility, only approved visitors can deposit funds into an offender's account. If you're not on the approved visitor list, your deposit may be rejected, even with the correct name and ID information.

Help line: If you have trouble making a deposit, call ViaPath’s toll-free assistance line at 877-650-4249.

You can deposit funds online, through the mobile app, by phone, or at a walk-in location. Money typically posts to the offender's account the next business day. If you need funds available quickly for commissary, these are your fastest options.

Planning to mail a money order? Don't send it to the prison. The facility does not accept or process money orders directly. Instead, mail your money order with a deposit slip to TouchPay for processing.

For Trust deposits, make the money order payable to TouchPay. Mail it with the required deposit slip to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.

No fee: Mailing a money order is a cost-free way to deposit funds.

Vendor Phone Numbers

  • ✓ AdvancePay (send money by phone): 800-483-8314
  • ✓ Trust (and PIN Debit): 888-428-1845

Fees vary by deposit method. The current fee schedule lists rates effective August 1, 2023.

Verify before you pay: Web, mobile, phone, and walk-in deposits typically post the next business day, but fees vary by method. Check the current fee information for your chosen option, or call the vendor number listed above to confirm totals before submitting.

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