Penmate Inmate Support Guides
video-visits-gettingout-albemarle

Video Visits from Home: Using the GettingOut/Approved App for Someone at Albemarle

Can't make it in person? Video visits let you stay connected with someone at Albemarle from home. Here's how to get set up using the app NCDAC recommends.

• 2 min read • dac.nc.gov
Video Visits from Home: Using the GettingOut/Approved App for Someone at Albemarle

Video visits are available for families with someone at Albemarle under North Carolina Department of Adult Corrections (NCDAC) policy. NCDAC uses the GettingOut (Getting Out Visits) app for video visiting - you'll download it to schedule appointments or start a visit.

2

  • ✓ A personal computer with a webcam
  • ✓ A microphone
  • ✓ A stable internet connection
  • ✓ A recent web browser
  • ✓ Access to the vendor sign-in site to schedule a video visit
Video Visits from Home: Using the GettingOut/Approved App for Someone at Albemarle
  1. Get the GettingOut (Getting Out Visits) app - NCDAC points families to this app for video visits.
  2. Create your account - use the app prompts to set up your login so you can manage visits.
  3. Sign in through the vendor site when you need to schedule - video visits can be scheduled through the vendor sign-in site, which is helpful when you’re planning ahead.
  4. Use “Visit Now” when you want an on-demand visit - the app advertises a “Visit Now” option with no upfront costs and no connection fees, and says you’re charged only for the actual duration of the visit.

You have two ways to connect from home: schedule a visit in advance, or try an on-demand "Visit Now." Scheduling works well when you know the day and time you want - it's easier to plan around work, childcare, or other commitments. On-demand is faster when you have a free window and want to see if a visit can happen right then. Video visiting runs through NCDAC's system, but availability depends on timing and access on the other end. Check the vendor site or app to confirm what's currently working before you plan your visit.

Before you pay: Fees and features can change. Check the current "Visit Now" pricing and rules inside the app or on the vendor site before starting a visit.

Find an Inmate at Albemarle Corrections Facility, Nc

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Albemarle Corrections Facility, Nc

visitor-list-18-person-cap

Getting on the Visitor List at Albemarle: The 18-Person Limit, Enrollment Windows, and Exceptions

Getting on someone's visitor list at Albemarle follows the statewide NCDAC process - and timing matters. Here's how the list works, what the 18-person cap means, when you can make changes, and which visitors don't count against the limit.

visitation-scheduling-albemarle

How to Schedule Your First Visit at Albemarle Corrections Facility, NC

Your first visit to Albemarle Corrections Facility takes some planning - in-person visits are appointment-only. Once you know the steps and what to leave behind, the process is pretty straightforward.

send-money-albemarle-options-fees

Sending Money to Someone at Albemarle: Options, Addresses, and Who Can Deposit

Putting money on someone's account at Albemarle comes down to two things: using an approved method and being eligible to send funds. Here are the official options, the Western Union code, and the correct money-order address.