How to deposit funds, commissary, and payment options
Sending money to someone at Albemarle Corrections Facility is handled through TouchPay. To mail a money order, make it payable to TouchPay and send it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. The facility does not accept or process mailed money orders on site, so your payment must go to the vendor address and include the required vendor deposit slip. You can also use web, mobile, phone, or walk-in deposit options. Electronic and in-person deposits typically post to the offender's account the next business day. Only approved visitors may deposit money for an offender. If you run into deposit problems, call ViaPath at 877-650-4249. Follow the vendor instructions exactly: use the incarcerated person's booked name and account number, include the deposit slip, and don't send extra items with payments.
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Sending money to someone at Albemarle Corrections Facility is straightforward once you know your options. Here's a breakdown of available methods, how long deposits take to post, and who to contact if something goes wrong.
Putting money on someone's account at Albemarle comes down to two things: using an approved method and being eligible to send funds. Here are the official options, the Western Union code, and the correct money-order address.
Make the money order payable to TouchPay and mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Include the required deposit slip, and do not send letters, photos, staples, or other extras with the payment.
You can deposit by web, mobile, phone, or walk-in, or mail a money order to the vendor address. Electronic and in-person deposits generally post to the offender's account by the next business day.
Only approved visitors for the offender can deposit funds to that offender’s account. If you run into problems, contact the ViaPath assistance line at 877-650-4249.
Before you can visit someone in an NC state prison, you need to get approved through the visitor application process. The checklist below will help you submit the right documents the first time.
Getting on someone's visitor list at Albemarle follows the statewide NCDAC process—and timing matters. Here's how the list works, what the 18-person cap means, when you can make changes, and which visitors don't count against the limit.
Trying to stay in touch with someone at Albemarle Corrections Facility? Scheduled visits and NCDAC video visiting are your quickest options. Here's what you need to know to get set up.
