How to send messages, photos, and packages
NCDAC allows video visitation at Albemarle Corrections Facility through approved apps. The department recommends GettingOut Visits and provides app-store links for download. Connect from home using a PC with a webcam and microphone (recent browser required), or use the GettingOut app—either way, sign in through the vendor portal. You can schedule visits ahead of time or start them on-demand. GettingOut's "Visit Now" option has no upfront or connection fees; you're charged only for actual visit time. If you use ConnectNetwork/GTL, keep your account active. After 180 consecutive days of inactivity, accounts may be forfeited—check customer-service and refund options if needed.
Search for a loved one and send messages and photos in minutes.
Use an approved video visiting app—NCDAC recommends GettingOut Visits (with store download links). Connect from home on a PC with a webcam and microphone, or use the GettingOut app after signing into the vendor portal. You can schedule visits ahead of time or start them on-demand.
GettingOut’s “Visit Now” feature advertises no upfront or connection fees. You’re charged only for the actual duration of the visit.
ConnectNetwork/GTL “Friends and Family” accounts can become inactive and may be subject to forfeiture after 180 consecutive days of inactivity. If you think funds were forfeited or you need a refund, use the vendor’s customer-service refund line listed in your account information.
Union Supply Direct will cancel the order if the offender is placed on certain control statuses before it ships. The purchaser is refunded, minus a $5.00 restocking fee.
No. Vendor rules allow an offender to possess only one pair each of work boots, tennis shoes, and shower shoes at any given time.
Most non-legal mail gets screened and scanned by an offsite vendor, then delivered to inmates as digital copies. Originals are held only briefly—there's a short window to request them back for a fee. Packages and publications don't go through mail-scan and must be sent directly to the facility or through an approved vendor under facility rules.
Getting on someone's visitor list at Albemarle follows the statewide NCDAC process—and timing matters. Here's how the list works, what the 18-person cap means, when you can make changes, and which visitors don't count against the limit.
Your first visit to Albemarle Corrections Facility takes some planning—in-person visits are appointment-only. Once you know the steps and what to leave behind, the process is pretty straightforward.
Putting money on someone's account at Albemarle comes down to two things: using an approved method and being eligible to send funds. Here are the official options, the Western Union code, and the correct money-order address.
