How to Send Money to Someone at Alexander C.I.: All Your Options Explained
Getting money into someone's trust account is straightforward once you know the system. Here's how to send funds to someone at Alexander C.I., including the exact details for money orders and Western Union.
North Carolina Department of Adult Correction (NCDAC) uses ViaPath/TouchPay (ConnectNetwork) for trust account deposits. This gives you several options: online through the web, through a mobile app, by phone, or at walk-in locations. You can also mail a money order if you prefer.
Only approved visitors can deposit money. NCDAC restricts trust account deposits to people on the offender's approved visitor list, so confirm you're on that list before trying to send funds.
Make money orders payable to TouchPay and mail them with a deposit slip to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Send it to that processing address, not directly to the prison. The facility won't accept or process money orders.
- ✓ Money order must be issued in U.S. dollars
- ✓ Maximum money order amount is $300
- ✓ Include the required deposit slip with your money order
You can make a cash deposit at any Western Union location. Use the payment code NCDAC TRUST.
Money orders must be in U.S. dollars, with a maximum of $300 per money order.
Fees vary based on how you send money and the deposit amount. NCDAC publishes a money transfer fee schedule (effective August 1, 2023) that breaks down costs for each deposit channel.
Need help with a deposit? Call ViaPath's toll-free line at 877-650-4249 and let them know you're making a ViaPath/TouchPay (ConnectNetwork) trust deposit. Have your confirmation numbers and money order receipt details ready.
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