Send Commissary at ALEXANDER C.I..

How to deposit funds, commissary, and payment options

Overview

Sending money to someone at Alexander Correctional Institution goes through NCDAC's ViaPath/TouchPay vendor. You can deposit online, through the mobile app, or by phone. Western Union cash deposits and mailed money orders are also accepted. Only people listed as approved visitors for that offender can put funds into the offender's trust account. For mailed money orders, make them payable to "TouchPay Holdings" and include the required deposit slip. Send to TouchPay Holdings, LLC PO Box 174, Houston, TX 77001-0174. Money orders must be in U.S. dollars and cannot exceed $300. For Western Union deposits, use the payment code "NCDAC TRUST." TouchPay transfer fees vary by channel and amount (effective August 1, 2023), so check the fee schedule before you send.

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Quick Facts

Alexander C.I. accepts deposits via NCDAC’s ViaPath/TouchPay vendor (online, mobile app, phone), Western Union cash deposits, and mailed money orders.
Only people listed as approved visitors for that offender may deposit funds into the offender’s trust account.
Mailed money orders must be payable to 'TouchPay Holdings' and mailed with the deposit slip to TouchPay Holdings, LLC PO Box 174, Houston, TX 77001-0174.
Money orders are limited to $300 maximum and must be in U.S. dollars; transfer fees by channel and amount are published (effective August 1, 2023).

Send Commissary Guides

ConnectNetwork / ViaPath Accounts: 180-day inactivity, reminders, and how to get a refund

If you keep money in a phone or messaging account, watch out for inactivity rules. ViaPath Friends & Family accounts can be forfeited after 180 consecutive days without use. ConnectNetwork AdvancePay accounts follow the same rule—180 days of inactivity, and the balance is subject to forfeiture. Both policies note that governing laws or contracts may set a different time period, so treat 180 days as the default rather than a deadline to push against.

How to Mail a Money Order to Someone at Alexander C.I. (NC): Step-by-step

Not everyone can deposit money into an inmate's trust fund at Alexander C.I. North Carolina prisons only accept deposits from people on the inmate's approved visitor list. If you're not listed, the vendor will reject your money order.

How to Mail a Money Order to Someone at Alexander Correctional Institution (NC)

Mailing a money order to someone at Alexander Correctional Institution is straightforward. But a few small details—who's allowed to send, the exact name and OID, what goes in the envelope—can mean the difference between a quick deposit and a rejected one.

How to Send Money to Someone at Alexander C.I.: All Your Options Explained

Getting money into someone's trust account is straightforward once you know the system. Here's how to send funds to someone at Alexander C.I., including the exact details for money orders and Western Union.

If a Money Order to Alexander C.I. Is Lost or Rejected: What to do and who to contact

Mailed a money order for someone at Alexander C.I. and it's missing, returned, or never posted? Your next steps depend on whether TouchPay actually received it—and what address you wrote on the deposit slip.

Who Can Send Money to an Inmate at Alexander C.I. (NC): Approved-visitor rule explained

At Alexander C.I. (NC), only approved visitors can deposit money into an offender's trust account. This is a North Carolina Department of Adult Correction rule. If someone who isn't on the approved visitor list tries to send funds, ViaPath (the payment processor) rejects the deposit.

Who Can Send Money to an Inmate in North Carolina? The Approved-Visitor Rule (What Families Need to Know)

Planning to mail money to someone in North Carolina prison custody? There's one rule that catches people off guard: only approved visitors can deposit into an offender's trust fund account. Here's what that actually means—before you spend time and money on a payment that might get rejected.

Common Questions

What payment methods can I use to send money to someone at Alexander Correctional Institution (NC)?

You can send money through ViaPath/TouchPay online, in the mobile app, or by phone. Alexander C.I. also allows Western Union cash deposits and mailed money orders to the vendor address.

Can someone who is not on the approved visitor list deposit money for an inmate at Alexander C.I.?

No. Only people listed as approved visitors for that offender may deposit money into the offender’s trust account.

How do I mail a money order to Alexander C.I., and are there limits?

Make the money order payable to "TouchPay Holdings" and include the required deposit slip. Mail it to TouchPay Holdings, LLC PO Box 174, Houston, TX 77001-0174. Money orders must be in U.S. dollars and are limited to $300 maximum.

Other Guides for ALEXANDER C.I.

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