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Send Money at ALEXANDER C.I.

How to deposit funds, commissary, and payment options

Overview

Alexander Correctional Institution uses ViaPath/TouchPay for offender trust account deposits. You can pay online, through the mobile app, by phone, via Western Union cash deposits, or by mailed money order. One important rule: only people listed as approved visitors for that offender can deposit money. Confirm you're on the approved-visitor list before sending funds. For mailed money orders, make them payable to TouchPay Holdings and include the required deposit slip. Send to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Money orders must be in U.S. dollars and can't exceed $300 per money order. For Western Union, use Payment Code "NCDAC TRUST"—fees depend on the channel and amount.

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Quick Facts

  • Alexander C.I. uses ViaPath/TouchPay for online, app, phone, Western Union and mailed money order deposits.
  • Only people listed as approved visitors for an offender may deposit into that offender's trust fund account.
  • Mailed money orders must be payable to TouchPay Holdings and mailed with the deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.
  • The maximum amount allowed per mailed money order is $300 and all money orders must be in U.S. dollars.

Send Money Guides

connectnetwork-viapath-inactivity-refunds

ConnectNetwork / ViaPath Accounts: 180-day inactivity, reminders, and how to get a refund

If you keep money in a phone or messaging account, watch out for inactivity rules. ViaPath Friends & Family accounts can be forfeited after 180 consecutive days without use. ConnectNetwork AdvancePay accounts follow the same rule—180 days of inactivity, and the balance is subject to forfeiture. Both policies note that governing laws or contracts may set a different time period, so treat 180 days as the default rather than a deadline to push against.

Common Questions

What payment methods can I use to send money to an inmate at Alexander C.I.?

Alexander C.I. accepts ViaPath/TouchPay deposits online, in the mobile app, by phone, through Western Union cash deposits, and by mailed money order. Any channel-specific fees are set and published by the vendor.

Who is allowed to deposit money into an inmate's trust account at Alexander C.I.?

Only people listed as approved visitors for that offender can deposit into the offender’s trust account at Alexander C.I. Check that you’re on the approved-visitor list before sending money so your deposit isn’t rejected or returned.

How do I mail a money order to Alexander C.I. and who should it be payable to?

Make the money order payable to TouchPay Holdings and include the required deposit slip. Mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174, and keep it in U.S. dollars with a maximum of $300 per money order.

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