How to visit, scheduling, dress code, and visitor requirements
Visitation at Alexander Correctional Institution is by appointment only. Call or email the prison to schedule and confirm your visit. Before visiting, you must be on the approved visitor list—the offender mails you a blank visitor application, and facility staff must approve your completed form before any in-person visit. Each offender can have up to 18 approved visitors. Certain officials (legal, law enforcement, consular) must register in advance but don't count toward that limit. Visitor list changes happen during an open enrollment period every six months, based on the offender's admission date. Visits may be contact or non-contact depending on the offender's status, and video visits are available through a third-party app. Leave electronics at home. Cell phones, smartwatches, cameras, recording devices, and smart/AI glasses are all prohibited. Expect to be searched.
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Planning to mail money to someone in North Carolina prison custody? There's one rule that catches people off guard: only approved visitors can deposit into an offender's trust fund account. Here's what that actually means—before you spend time and money on a payment that might get rejected.
To get approved, the offender must mail you a blank visitor application. Complete it, attach the required documents (photo ID copy if you’re 16+; birth certificate copy if under 16), and return it for review. Staff must approve your application before any in-person visit can occur.
An offender may have up to 18 approved visitors and may submit up to 18 visitor applications. Certain officials (including legal, law enforcement, and consular) must register before visiting and don’t count toward the 18. The offender can change their visitor list during open enrollment every six months based on their admission date.
No—cell phones and other electronics aren’t allowed inside the prison, including smartwatches, cameras, recording devices, and smart/AI glasses. Visitors ages 16 and older are subject to a pat/frisk search and an electronic device search before entry.
If you keep money in a phone or messaging account, watch out for inactivity rules. ViaPath Friends & Family accounts can be forfeited after 180 consecutive days without use. ConnectNetwork AdvancePay accounts follow the same rule—180 days of inactivity, and the balance is subject to forfeiture. Both policies note that governing laws or contracts may set a different time period, so treat 180 days as the default rather than a deadline to push against.
Not everyone can deposit money into an inmate's trust fund at Alexander C.I. North Carolina prisons only accept deposits from people on the inmate's approved visitor list. If you're not listed, the vendor will reject your money order.
Mailing a money order to someone at Alexander Correctional Institution is straightforward. But a few small details—who's allowed to send, the exact name and OID, what goes in the envelope—can mean the difference between a quick deposit and a rejected one.
