Video Visits vs. In-Person Visits at Alexander Correctional: Which Option Works Best?

At NCDAC facilities, you generally have two ways to visit: an in-person visit at the prison or a video visit.

Video visits can be a lifesaver when travel, work schedules, or childcare make an in-person trip difficult. One catch: you must already be on the incarcerated person's approved visitors list. Get that approval handled before counting on video as your main option.

Video visits run through the GettingOut Visits app. Your loved one connects from inside the facility using an electronic tablet or video kiosk, while you connect from your end through the app on your device.

You're not limited to your phone. Video visits also work from a personal computer - just make sure you have an internet connection, webcam, microphone, and a recent web browser.

GettingOut Visits advertises no upfront costs or connection fees - you're charged only for the actual duration of the visit. That pricing model feels more predictable than paying fees just to connect, especially if you're squeezing in a quick check-in around a busy day.

Leaning toward an in-person visit? Plan around scheduling. Visits are by appointment only, so you'll need to contact the prison to set one up. Then call the day before you go to confirm the facility's visitation status - this single step can save you a wasted trip if something changes.

• ✓ Under normal circumstances, the person you’re visiting is allowed no more than one visiting session per week, and the session can’t exceed two hours.
• ✓ The normal maximum is three approved visitors per session, but the facility warden can change that based on space and operational needs.
• ✓ If you’re 16 or older, expect a pat/frisk search and a search by electronic device before entering any state prison.

Before relying on video visits, confirm what's actually supported on-site. Some prisons lack the infrastructure for rechargeable electronic devices. It's on you to verify compatibility with the facility's conditions and restrictions.

This matters because GettingOut Visits depends on the facility side working smoothly - your loved one connects through an electronic tablet or video kiosk. The app offers on-demand visits through

1. Get your home setup ready - use a personal computer with internet, a webcam, a microphone, and a recent web browser.
2. Choose how you’ll connect - start an on-demand session using “Visit Now,” or plan ahead and schedule a visit.
3. Keep the cost model in mind - GettingOut Visits advertises no upfront costs or connection fees, and says you’re charged only for the actual duration of the visit.

Need flexibility? Video visits are often the easier choice - GettingOut Visits advertises pay-for-the-time-you-use pricing with no upfront costs or connection fees. Want face-to-face time and can make the trip? In-person visits are still available, but they're appointment-only and require more planning. Many families use both: video for regular check-ins, in-person when they can schedule ahead and be there.