How to send messages, photos, and packages
Video visits at Alexander Correctional Inst run through the GettingOut Visits platform. Your loved one connects from a facility tablet or kiosk while you join through the GettingOut app or the vendor's online portal. Don't want to schedule ahead? GettingOut offers a "Visit Now" option that starts a session on demand when the facility has availability. Pricing is based on actual visit length—no upfront or connection fees. Since a third-party vendor manages communication services, you'll create an account in their system, sign in to manage video visits, and add funds through the vendor portal if needed.
Search for a loved one and send messages and photos in minutes.
Create an account and sign in to the GettingOut Visits app or vendor portal. Your loved one connects from a facility tablet or kiosk, and you'll follow the vendor's steps to request or join the video visit.
Yes. The GettingOut Visits app includes a “Visit Now” option that can start a visit without scheduling when the facility has availability.
GettingOut bills only for the time you actually use during the video visit. There are no upfront or connection fees.
Getting approved to visit at Alexander Correctional starts with a completed visitor application and the right documents. Once you know what the facility needs, you'll have a much better shot at getting approved on your first try.
Sending money to someone at Alexander Correctional is straightforward once you pick the right method. Here are the approved ways to deposit funds, along with the exact codes, phone numbers, and mailing instructions you'll need.
At NCDAC facilities, you generally have two ways to visit: an in-person visit at the prison or a video visit.
