Alexandria Detention Center, VA
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Guides for This Facility

How to Set Up Your First Video Visit at Alexandria Detention Center
Setting up your first video visit is straightforward: create an account, wait for approval, then schedule within the allowed window.
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Three Ways to Send Money to an Inmate at Alexandria Detention Center
If you're local, dropping off a money order at the Alexandria Detention Center's Visitor Center is the easiest route. The drop-off is open 24/7, so you're not stuck working around business hours.
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Getting an Inmate's Property Released and When Alexandria Will Accept Personal Items
Getting property released from the Alexandria Detention Center starts with the inmate—not you. They need to contact the facility's Property Deputy and authorize who can receive their belongings. This authorization must be in writing. Until that written permission is on file, the property won't be released for pickup or mailed out.
Read GuideAt a Glance
Visitation
- All visitation is conducted via secure video through SmartInmate.com.
- Visitors must register and be approved by ASO staff before scheduling visits.
- Inmates receive two free video visits per week, each lasting 20 minutes.
Communication
- Smart Communications handles all technical support and account questions for remote video visitation.
- The Alexandria Sheriff’s Office will not provide technical support to users of the video visitation system.
- Inmates cannot receive incoming calls, but for verifiable emergencies a message may be left by calling 703.746.4099.
Mail & Letters
- Effective June 24, 2024, the Detention Center no longer accepts personal mail; Smart Communications will process it.
- Send personal mail to Smart Communications, P.O. Box 9200, Seminole, FL 33775-9200, and include the inmate's name and inmate number and your full return address.
- Legal mail, court documents, bank statements and subscriptions should be sent directly to the Detention Center address.
Sending Money
- Money orders can be dropped off at the Detention Center's Visitor Center 24 hours a day, seven days per week.
- Mailed money orders must be made payable to the inmate and include the sender's name and return address.
- You may deposit funds online to an inmate's account, but online deposits incur a vendor fee.
Inmate Lookup
- To obtain charge, bond and court date information, call the Alexandria Detention Center between 6 a.m. and 6 p.m. at 703.746.5000.
- After business hours, the alternate number to call is 703.746.5050.
- VINELink connection was not operational as of November 17, 2025; callers should call 703.746.5000 for current custody status.
Contact Info
- A 24-hour information line for the detention center is 703.746.4099 (Virginia Relay 711).
- Detention Center Records & Inmate Information phone number is 703.746.5000.
- Visitation information is available by calling 703.746.5044.
Facility Info
- Personal items generally may not be brought to an inmate; clothing for court or medically indicated items may be accepted if cleared by the Medical Unit.
- Call 703.746.5043 to ask whether the Detention Center will accept an item for an inmate.
- An inmate must provide written permission and contact the Property Deputy before the facility will release property to someone else.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
All visitation at Alexandria Adult Detention Center happens through secure video on SmartInmate.com—signing up is free and quick. You'll need to register and get approved by ASO staff before booking. Schedule visits at least one day ahead, up to seven days in advance. Each inmate gets two free 20-minute video visits per week. Visit remotely from any device with internet, or use the free terminal in the Detention Center lobby at the Public Safety Center. Hours run daily from 7 a.m. to midnight Eastern Time, including holidays. All visits are monitored and recorded, and may end early for emergencies or operational reasons.
Read full guideCommunication
Alexandria Detention Center uses a third-party vendor for remote video visitation. For technical support, billing help, or account questions, contact Smart Communications directly—the Alexandria Sheriff's Office doesn't handle tech support for the video system. Phone rules are strict: inmates cannot receive incoming calls. If you have a verifiable emergency, leave a message at 703.746.4099. That same number provides 24-hour detention center information, and Virginia Relay 711 is available for relay services. Before using any vendor services, you'll need to confirm which services the facility uses, create an account, complete identity verification, and add funds if required.
Mail & Letters
As of June 24, 2024, Alexandria Detention Center no longer accepts personal mail at the facility. Smart Communications now receives personal letters and photos and delivers them electronically to inmates. Send personal correspondence to Smart Communications, P.O. Box 9200, Seminole, FL 33775-9200. Include the inmate's full name and official inmate number, plus your full return address. Legal mail, court documents, bank statements, and subscriptions still go directly to the Detention Center at the facility address—these aren't routed through the vendor. Books and magazine subscriptions can't be received by mail, but newspapers via subscription are allowed. For smoother processing, use plain white paper, print the inmate name and ID clearly, and follow any vendor limits on pages or photo sizes.
Read full guideSending Money
Sending money to someone at Alexandria Detention Center is straightforward. Drop off a money order at the Detention Center Visitor Center any time—24 hours a day, seven days a week. Prefer to mail it? Make the money order payable to the inmate, include your name and return address, and send it to Alexandria Sheriff's Office Attn: Inmate Accounts at 2003 Mill Road. Online deposits are also available through a vendor, though fees apply. Whichever method you choose, have the inmate's full name and required ID ready. Check the vendor or facility pages for processing times and fee details.
Read full guideCommon Questions
Showing 6 of 21What are the video visitation hours at Alexandria Detention Center?
Video visitation is available every day, including holidays, from 7 a.m. to midnight Eastern Time.
VisitationHow far in advance do I need to schedule a visit at Alexandria Detention Center?
Schedule your visit at least one day before. You can book up to seven days in advance.
VisitationCan I visit an inmate from home or do I need to use the lobby terminal?
You can visit remotely from any internet-connected location. You can also use the free terminal in the Detention Center lobby at the Public Safety Center for scheduled visits.
VisitationWho do I contact for technical support with video visitation at Alexandria Detention Center?
Contact Smart Communications for technical support or account questions related to remote video visitation. The Alexandria Sheriff’s Office does not provide technical support for the video visitation system.
CommunicationCan I call an inmate at Alexandria Detention Center?
No— inmates cannot receive incoming calls at this facility. For verifiable emergencies, you can leave a message by calling 703.746.4099.
CommunicationHow can I get general information about Alexandria Detention Center after hours?
You can get detention center information 24 hours a day by calling 703.746.4099. If you need relay services, use Virginia Relay 711.
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Did You Know?
Visitation at the Alexandria Adult Detention Center is provided via secure video access through SmartInmate.com.
This guide is compiled from official facility documentation and community feedback. Learn how we verify