How to deposit funds, commissary, and payment options
Money deposits for Alexandria Detention Center go through Access Corrections for online and phone payments. The vendor runs the portal and sets service fees. Credit or debit card transactions have tiered fees based on your deposit amount. Families often add funds through third-party online portals, lobby kiosks or ATMs, mailed certified money orders, or authorized cash agents. Confirm which options Alexandria accepts before sending anything. Have the inmate's full name and facility ID number ready, since requirements and processing times vary by method. If a deposit looks missing or you run into account issues, contact the vendor or the facility's commissary or finance office. Once funds are submitted, refunds are not permitted.
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Need to add money to someone's account at the Alexandria Adult Detention Center? You have four options: online, by phone, by mail, or dropping off a money order in person. Here's how each method works, plus what you should know about fees and refunds.
If you're local, dropping off a money order at the Alexandria Detention Center's Visitor Center is the easiest route. The drop-off is open 24/7, so you're not stuck working around business hours.
Make remote deposits through the Access Corrections online or phone system. Other common options include lobby kiosks or ATMs, mailed certified money orders, or authorized cash agents. Confirm what Alexandria accepts and have the inmate's name and ID ready.
Yes. Access Corrections charges service fees, and credit or debit card transactions follow a tiered fee schedule based on the deposit amount.
No. Once funds have been submitted to an inmate account, refunds are not permitted. If your deposit is missing or there is an account problem, contact the vendor or the facility’s commissary or finance office.
Getting property released from the Alexandria Detention Center starts with the inmate—not you. They need to contact the facility's Property Deputy and authorize who can receive their belongings. This authorization must be in writing. Until that written permission is on file, the property won't be released for pickup or mailed out.
Communication at the Alexandria Adult Detention Center happens through video visitation. Once you understand the system and scheduling rules, planning time together gets much easier.
Scheduling your first video visit at Alexandria Adult Detention Center is simple once you understand the steps: register through SmartInmate.com, wait for ASO staff approval, then book your slot within the facility's timing rules.
