How to Set Up Your First Video Visit at Alexandria Detention Center
Setting up your first video visit is straightforward: create an account, wait for approval, then schedule within the allowed window.
How to visit, scheduling, dress code, and visitor requirements
All visitation at Alexandria Adult Detention Center happens through secure video on SmartInmate.com—signing up is free and quick. You'll need to register and get approved by ASO staff before booking. Schedule visits at least one day ahead, up to seven days in advance. Each inmate gets two free 20-minute video visits per week. Visit remotely from any device with internet, or use the free terminal in the Detention Center lobby at the Public Safety Center. Hours run daily from 7 a.m. to midnight Eastern Time, including holidays. All visits are monitored and recorded, and may end early for emergencies or operational reasons.
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Setting up your first video visit is straightforward: create an account, wait for approval, then schedule within the allowed window.
Alexandria gives you two ways to video visit: remotely from anywhere with internet, or in person at a free video terminal in the Detention Center lobby. Which one works best depends on your tech setup and the kind of visit experience you want.
Each inmate at the Alexandria Adult Detention Center gets two free video visits per week. Visits last 20 minutes each. The system is available daily—including holidays—from 7 a.m. to midnight Eastern Time, giving you plenty of flexibility to schedule.
Video visitation is available every day, including holidays, from 7 a.m. to midnight Eastern Time.
Schedule your visit at least one day before. You can book up to seven days in advance.
You can visit remotely from any internet-connected location. You can also use the free terminal in the Detention Center lobby at the Public Safety Center for scheduled visits.
Getting property released from the Alexandria Detention Center starts with the inmate—not you. They need to contact the facility's Property Deputy and authorize who can receive their belongings. This authorization must be in writing. Until that written permission is on file, the property won't be released for pickup or mailed out.
Mail rules at the Alexandria Adult Detention Center changed on June 24, 2024. Here's where to send personal mail now, what still goes directly to the facility, and a quick checklist to use before you mail anything.
If you're local, dropping off a money order at the Alexandria Detention Center's Visitor Center is the easiest route. The drop-off is open 24/7, so you're not stuck working around business hours.