How Securus Remote Video Visits Work (Alfred D. Hughes Unit)

Securus remote video visits at the Alfred D. Hughes Unit break down to three numbers: $10.00 per visit, 60 minutes per session, and one visit per month. That monthly cap applies to the incarcerated person - each inmate can receive one Securus remote video visit per month. Sessions start and end at their scheduled times, so log in a few minutes early to get the full hour.

Here's something that catches people off guard: the online visitation scheduler may list "Video/Tablet" as a visit type. That's not the same as Securus Video. If you're trying to book a Securus remote video visit specifically, don't assume "Video/Tablet" in the scheduler refers to this service.

Deciding Considerations

• ✓ Budget: Each Securus remote video visit costs $10.00.
• ✓ Time: Each visit lasts 60 minutes, and it runs on scheduled start and end times.
• ✓ Frequency: The inmate is limited to one Securus remote video visit per month, so you’ll want to choose your timing carefully.

Run into a technical issue or need help with Securus video visitation access? Contact Inmate Technology Services. Email offenderphones@tdcj.texas.gov or use the contact form on their website. Phone support hours are Monday through Friday, 8:00 a.m. to 3:00 p.m., excluding state-recognized holidays (effective February 2, 2026).