Before You Register a Phone for Inmate Calls at Alfred D. Hughes Unit
Registering your phone number is the first step to receiving calls from someone at TDCJ. Getting everything ready beforehand will save you time and frustration.
Send Photos & Mail at Alfred D. Hughes Unit
How to send messages, photos, and packages
Overview
To receive phone calls from someone at Alfred D. Hughes Unit, register your telephone number through the Texas Inmate Telephone Friends & Family Enrollment and provide the inmate's TDCJ ID number. The unit's Inmate Technology office lists phone-related hours as Monday–Friday, 8:00 a.m. to 3:00 p.m. (effective February 2, 2026), though TDCJ pages list vendor phone-answering hours inconsistently. On the unit, phones are generally available early morning through late evening. Calls have time limits and may be monitored. Remote video visits go through Securus: each visit costs $10.00, lasts 60 minutes, and inmates are limited to one per month on set schedules. Having issues with phone, e-messaging, tablets, or video services? Use the ITS Contact Form or send a written complaint to the Inmate Technology Services Contract Manager.
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Quick Facts
- You must register your telephone number online (Texas Inmate Telephone Friends & Family Enrollment) and provide the inmate's TDCJ ID to receive calls.
- Alfred D. Hughes Unit’s Inmate Technology office phone hours are Monday–Friday, 8:00 a.m. to 3:00 p.m., effective February 2, 2026 (except state-recognized holidays).
- Unit phones are available roughly 5:00 a.m. to 12:00 a.m.; calls are limited to 30 minutes with a one-minute warning and may be monitored.
- Securus remote video visits cost $10.00, last 60 minutes, and inmates are limited to one remote video visit per month.
Common Questions
How do I register my phone to receive calls from someone at Alfred D. Hughes Unit?
Register your telephone number through the Texas Inmate Telephone Friends & Family Enrollment website and enter the inmate’s TDCJ ID number. Complete the vendor’s registration and verification steps on the enrollment site.
What are the phone hours and call limits at Alfred D. Hughes Unit?
The Inmate Technology office lists phone-related hours as Monday–Friday, 8:00 a.m. to 3:00 p.m. (effective Feb. 2, 2026). Unit phones are reportedly available from about 5:00 a.m. to 12:00 a.m., with calls typically limited to 30 minutes and a one-minute warning before cutoff.
How do I file a complaint about phone, video, or tablet services at Alfred D. Hughes Unit?
Use the ITS Contact Form to report problems with inmate telephone, e-messaging, tablets, or Securus video services. You can also send a written complaint to the Inmate Technology Services Contract Manager as described in the ITS guidance.
Other Guides for Alfred D. Hughes Unit
Before you register to receive calls from a TDCJ inmate: a checklist
Registering for TDCJ inmate calls is quick — but it goes smoother when you have the right info ready. Here's what to gather before you start.
How Securus Remote Video Visits Work (Alfred D. Hughes Unit)
Securus remote video visits at the Alfred D. Hughes Unit break down to three numbers: $10.00 per visit, 60 minutes per session, and one visit per month. That monthly cap applies to the incarcerated person—each inmate can receive one Securus remote video visit per month. Sessions start and end at their scheduled times, so log in a few minutes early to get the full hour.
