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How to block or stop unwanted calls from someone at Alger Correctional Facility

Getting unwanted calls from someone at Alger Correctional Facility? You can block them directly through the call system—or escalate to the facility if that doesn't work.

• 1 min read • michigan.gov
How to block or stop unwanted calls from someone at Alger Correctional Facility
  1. Refuse the call when prompted - Press “1” when the system asks, and the call will disconnect.
  2. Or just hang up - You can refuse the call at any time by hanging up; either way, the prisoner is notified that their call was not accepted.
How to block or stop unwanted calls from someone at Alger Correctional Facility
  1. Wait for the block option during the incoming call - When the system gives you the prompt, press “6” to block calls.
  2. Confirm the permanent block with a PIN - You’ll be asked to enter a 4-digit PIN to confirm the block.
  3. Expect future calls to stop - Once the block is set, your number should no longer receive calls from that correctional facility unless you remove the block later.

Call GTL to remove the block: To remove a permanent block on your number, contact GTL customer service at 855-466-2832, or use the GTL help site for block removal/troubleshooting.

If blocking calls through the system isn't enough, you can contact the Warden at Alger Correctional Facility directly. After reviewing your request, the facility may place restrictions on the prisoner's phone privileges or written correspondence.

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