How to deposit funds, commissary, and payment options
Allegan County Jail no longer accepts money handed to Sheriff's Office staff for inmate accounts. You'll need to use the county-referenced online options and third-party vendors instead. The county payments page directs you to online services that let you add funds to an inmate's telephone and visitation account, send messages, share photos, and schedule video visits. Deposits and related account services are handled through GettingOut/Telmate (processed by TouchPay Holdings, LLC d/b/a GTL Financial Services). For scheduling help, account issues, or refunds, contact GettingOut/Telmate customer care at 1-866-516-0115. When paying online or by phone, follow the prompts carefully: select Allegan County, choose the correct resident and deposit type, and enter the inmate's name and ID exactly as requested.
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Use the county-referenced online payment system or the vendor platform listed on the county payments page. Don't hand cash to jail staff. Allegan County Jail's online information points to GettingOut/Telmate (processed by TouchPay/GTL) for deposits and related services. On the payment site, select Allegan County, choose the correct resident and deposit type, and enter the inmate's name and ID exactly as prompted.
No. The Sheriff's Office no longer accepts money from visitors or the public for inmate accounts. You'll need to use the online and third-party options listed by the county.
GettingOut Friends and Family accounts can go inactive and become subject to forfeiture after 180 consecutive days without activity. For refunds or account questions, call GettingOut/Telmate customer service at 1-866-516-0115.
Allegan County Jail handles visits through video, and everything runs through a single online system for scheduling and messaging. Knowing a few facility rules upfront can save you a wasted trip.
Scheduling a video visit at Allegan County Jail is simple once you know where to book and how far ahead to plan. Here's how to set up an on-site lobby visit or connect remotely from your own device.
Scheduling a video visit at Allegan County Jail is straightforward once you know which option you're using: an on-site video visit in the lobby or a remote visit from your own device. The key detail is timing. Visits must be set up at least a day ahead.
