How to send messages, photos, and packages
Allegan County Jail relies on the Telmate/GettingOut platform for inmate communication, covering phone, video, and tablet services. If you need help with scheduling or your account, call the vendor's customer-care line at 1-866-516-0115. Telmate's Terms of Use say the services are intended for people over 18. Telmate also disclosed a data breach in August 2020 that exposed personal information for thousands of users. Check vendor notices for details and follow any recommended precautions. Like most Michigan facilities, Allegan County provides phone, video, tablet messaging, and electronic mail through third-party vendors. Non-legal calls and video are routinely recorded and monitored. To get started, create a vendor account, request approval as an authorized contact, then schedule visits or set up a prepaid or receiving phone account through the vendor portal.
Search for a loved one and send messages and photos in minutes.
Allegan County Jail uses the Telmate/GettingOut platform. Create a vendor account, request approval as an authorized contact, then schedule video visits or set up a prepaid or receiving phone account through the vendor's portal.
Call GettingOut/Telmate customer care at 1-866-516-0115 for scheduling and account help.
Telmate’s Terms of Use state the services are intended for people over the age of 18. Telmate also published a notice that an August 2020 data breach exposed personal information for thousands of users, so review vendor notices and take recommended precautions.
Allegan County Jail handles visits through video, and everything runs through a single online system for scheduling and messaging. Knowing a few facility rules upfront can save you a wasted trip.
Scheduling a video visit at Allegan County Jail is simple once you know where to book and how far ahead to plan. Here's how to set up an on-site lobby visit or connect remotely from your own device.
Scheduling a video visit at Allegan County Jail is straightforward once you know which option you're using: an on-site video visit in the lobby or a remote visit from your own device. The key detail is timing. Visits must be set up at least a day ahead.
