How to visit, scheduling, dress code, and visitor requirements
Allegany County Detention Center doesn't offer in-person visitation—all visits happen virtually through paytel.com. The facility's onsite video kiosks are free to use, but video visits from your personal phone or computer require a paid account with fees. For personal-device visits, create an account at paytel.com to schedule and connect. Lobby kiosk visits must be scheduled directly from the kiosk, and available time slots vary by day. Attorneys, social workers, and other approved professionals may be able to arrange Zoom visits. Before visiting, make sure you're on the incarcerated person's approved visitor list, have the required ID ready, and follow the facility's scheduling instructions.
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Allegany County Detention Center doesn't offer in-person visits — everything is done by video through PayTel. You can use the free lobby kiosk at the facility or pay to visit from your own device.
Allegany County Detention Center is video-only for visits, and everything runs through PayTel. Here's how to decide between the free on-site option and a paid remote visit—plus what to do if you run into technical issues.
No. Allegany County Detention Center does not offer in-person visitation; all visits are virtual through paytel.com.
Onsite kiosk video visits are free. Video visits from your personal device require a paid account and include fees.
For personal-device visits, create an account at paytel.com and schedule through the platform. Lobby kiosk visits must be scheduled from the kiosk itself, and kiosk schedules vary by day.
Send personal mail to the off-site scanning address — not to the jail itself. Include the inmate's full name and ID number exactly as shown, since that's how the scanning facility routes your letter to the right person: Allegany Count Detention Center (Inmate Name, Inmate ID Number) 5261 PO Box 18247 Greensboro, NC 27419
Allegany County Detention Center accepts money two ways: online through jailatm.com, or cash deposits at the Jail ATM kiosk in the facility vestibule. Don't try mailing money—no checks, cash, or money orders are accepted by mail, and mailed funds won't be applied to any inmate account.
When someone you love is in jail, you want answers fast: How do they get medical help? How long will it take? Here's what Allegany County Detention Center says about sick call, medical screening, fees, and opioid treatment programs.
