Understanding Allegheny County Jail's Tablet Program: Hours, Rules, and What to Expect
Timing calls or video visits? The tablet schedule matters. Here's how Allegheny County Jail's tablet program actually works—when tablets are active, what your loved one signs before using one, and what happens if a tablet gets misused or isn't returned on time.
Tablets at Allegheny County Jail are active daily from 8:00 am to 8:30 pm. Planning a call or video visit? That 12-hour window is when the device will actually be available.
Before using a tablet, inmates must sign or acknowledge several administration-approved documents: PREA information, the Inmate Handbook, and Orientation materials. If your loved one is new to the facility and mentions they "don't have tablet access yet," this is often why - they just need to complete those acknowledgments first.
Tablet calls don't sound like regular phone calls. You'll hear an announcement that the call is coming from an inmate at Allegheny County Jail, plus periodic reminders during the conversation. Don't let the recordings catch you off guard - listen through the prompts so you don't accidentally hang up.
Tablets can't go everywhere. They're prohibited in the outdoor recreation area (gym), with one exception: Tier 3 and RHU inmates housed on 5C, 5D, and 5MD can use tablets in the secure recreation cage. Inmates also have to return tablets when directed. Missing a turn-in can lead to discipline - so if your loved one suddenly loses access, a late return might be the reason.
Misuse or damage triggers a progressive suspension schedule. First infraction: 30-day suspension. Second: 60 days. Third: indefinite. Repeated problems can quickly cut off tablet access for the long haul, even when it's your main way to stay in touch.
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