How to Visit Facility
Visiting someone at Allegheny County Jail is straightforward once you know the check-in process and when to call instead of scheduling online.
Plan to arrive early enough to check in at least 15 minutes before your scheduled visit. Check-in happens in the visitation lobby, and arriving late can put your visit at risk.
If the person you're visiting is housed in pods 1C or 4A, those pods are under COVID-19 isolation protocol. Instead of scheduling online, you'll need to call the morning of your assigned visitation day to book your visit.
Reminder: Check in in the visitation lobby at least 15 minutes before your scheduled time. If your loved one is in pods 1C or 4A, schedule by calling the morning of the assigned day (not online).
Steps to Follow
- ✓ Arrive with enough time to check in in the visitation lobby at least 15 minutes before your scheduled visit.
- ✓ If your loved one is housed in pods 1C or 4A, call the morning of the assigned visitation day to schedule the visit instead of scheduling online.
Before you go, confirm a few details directly with the facility since procedures can change. Ask whether the 15-minute advance check-in rule still applies and verify that the visitation lobby is the correct check-in location. If you're visiting someone in pods 1C or 4A, confirm whether those pods are still under COVID-19 isolation protocol and whether you still need to call to schedule. Also ask for the correct phone number for morning scheduling and what time counts as "the morning" on your assigned visitation day.
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