Send Photos & Mail at Allen County Jail

How to send messages, photos, and packages

Overview

At Allen County Jail (IN), people in custody stay in touch through phone calls, video visits (remote or on-site), electronic messaging, and U.S. mail—though availability and costs vary. Most remote and electronic options run through third-party vendors, so you'll need to create an account. Expect calls and visits to be monitored or recorded. Phone contact typically works as outgoing calls placed by the incarcerated person, sometimes tied to an approved contact list. Payment options may include collect, prepaid/AdvancePay, or inmate-debit depending on the vendor and facility. For video visits, create a vendor account, add the incarcerated person (approval may be required), schedule a time, and pay any fees. Electronic messages, photos, and eCards go through a vendor or tablet system. If the jail changes vendors, you may need a new account.

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Quick Facts

  • People in custody can stay in touch through phone calls, video visits, electronic messaging, and U.S. mail.
  • Most remote and electronic communication runs through third‑party vendors and requires creating an account.
  • Calls are typically outgoing from the incarcerated person and may be collect, prepaid/AdvancePay, or inmate‑debit depending on the facility and vendor.
  • Video visits generally require creating a vendor account, adding the incarcerated person (approval may be required), scheduling the visit, and paying any required fees.

Common Questions

How do I set up a video visit with someone at Allen County Jail?

Create an account with the jail’s approved video/messaging vendor, then add the incarcerated person to your account (approval may be required). Schedule the visit and pay any required fees through the vendor before the appointment.

Can I receive phone calls from an inmate at Allen County Jail?

Usually, the person in custody places outgoing calls, and you may need to be on an approved contact list. Call types can include collect, prepaid/AdvancePay, or inmate‑debit, and calls are typically monitored or recorded.

How can I send electronic messages or photos to someone in jail?

Send messages, photos, and eCards through the facility’s approved messaging vendor or tablet system. If the jail changes vendors, you may need to create a new account to keep messaging.

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