How to Call Anchorage Correctional Complex (ICE) — Hours, Phone Number, and Leaving Urgent Messages

Call Anchorage Correctional Complex (ICE) at (907) 269-4100 for information about a detainee. Phone hours are 8 a.m. to 8 p.m. Monday through Saturday, and 8 a.m. to 6 p.m. on Sunday.

To get information about a detainee at Anchorage Correctional Complex (ICE), call (907) 269-4100. This is the main line for detainee inquiries.

You can call for detainee information between 8 a.m. and 8 p.m. Monday through Saturday. On Sunday, the phone hours are 8 a.m. to 6 p.m.

What-to-have-ready

• ✓ Detainee’s full name
• ✓ Detainee’s alien registration number (A-number)
• ✓ Your name
• ✓ Your telephone number (where you can be reached)

1. Call (907) 269-4100 - this is the number used for detainee information and urgent messages.
2. Say you need to leave an urgent message for a detainee - be clear that your call is time-sensitive.
3. Give the detainee’s full name and alien registration number - this helps staff route the message to the right person.
4. Leave your name and a callback phone number - include the number where you can be reached.

Since detainees can't receive incoming calls, you'll need to call the facility and leave a message with staff. Have the detainee's full name and your contact information ready. Staff will pass the message along.

Call during phone hours (8 a.m. to 8 p.m. Monday through Saturday, 8 a.m. to 6 p.m. Sunday) when you need detainee information. Want to speak directly with the detainee? That's not possible - they can't receive incoming calls. For urgent messages, you'll need to leave them through the facility.