How to send messages, photos, and packages
Detainees at Anchorage Correctional Complex (ICE) cannot receive incoming phone calls—you won't be connected directly. Need to get an urgent message through? Call the facility with the detainee's full name, alien registration number (A-number), and your contact info. Staff can relay it from there. Detainees make outgoing calls during designated hours using the facility's contracted phone system. Expect these calls to be recorded and monitored. Charges typically work as collect calls or through prepaid accounts you fund via the facility's approved vendor. Not sure about a detainee's status, housing assignment, or your visitation approval? Call the facility first to confirm before making the trip.
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No. Detainees at Anchorage Correctional Complex cannot receive incoming phone calls.
Call the facility and provide the detainee’s full name, alien registration number (A-number), and your contact information so staff can relay an urgent message.
Detainees place outgoing calls through the facility’s contracted phone system during designated hours. Calls are typically recorded and monitored, and they’re billed as collect calls or through prepaid accounts funded via approved vendors.
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