How to Contact an Inmate at Anderson County Detention Center (TN)
Trying to reach someone at Anderson County Detention Center? Start with the right address and the right phone number for your situation. Here are the publicly listed contact points, plus a few things to confirm before you send anything or show up.
Anderson County Detention Facility is located at 308 Public Safety Ln, Clinton, Tennessee 37716. Use this address for directions or anything that requires the detention facility's physical location. For sheriff's department mail and general correspondence, the main mailing address is 101 South Main Street, Suite 400, Clinton, TN 37716-3624. Not sure which address applies? Call the sheriff's department general line at 865-457-6210 as a starting point.
The Anderson County Sheriff's Department is open Monday through Friday, 8 a.m. to 5 p.m. During those hours, 865-457-6210 is the most direct line for general questions. For emergencies, call 911. For non-emergency issues that need dispatch, use (865) 457-2414. If you'd rather send a written message about something non-urgent, the department's public email is sheriff@tnacso.net.
Note: City TeleCoin states its field service technicians, programmers, and system engineers are on-call 24/7 to support phone and video systems. Local procedures can still vary, so confirm with the facility how they want phone or video issues reported.
Steps to Follow
- ✓ Use 308 Public Safety Ln, Clinton, Tennessee 37716 for the detention facility’s street address.
- ✓ Use 101 South Main Street, Suite 400, Clinton, TN 37716-3624 for the Anderson County Sheriff’s Department main mailing address.
- ✓ Call 865-457-6210 for general sheriff’s department questions.
- ✓ Call 911 for emergencies.
- ✓ Call (865) 457-2414 for sheriff dispatch non-emergency issues.
For non-urgent questions, email sheriff@tnacso.net. To cut down on back-and-forth, include the inmate's full name, any identifying details you have (like date of birth or a booking number), and a clear description of what you're trying to accomplish.
If your question is specifically about phone or video service, City TeleCoin states its support team is on-call 24/7. That said, you may still be told to start with the sheriff's office so they can route the request correctly, especially if the issue involves the facility's account setup or local rules.
- Confirm current office hours (listed as Monday through Friday, 8 a.m. to 5 p.m.) so you know when you are most likely to reach the right staff.
- Ask which phone number fits your need: general questions at 865-457-6210, dispatch non-emergency at (865) 457-2414, and 911 for emergencies.
- Verify the best email for your question by using sheriff@tnacso.net and confirming what details they want included.
- Double-check emergency vs. non-emergency procedures so you do not lose time in a situation that needs immediate help.
Before sending mail or documents, confirm which address the facility wants you to use for your specific purpose. The sheriff's department lists a main mailing address at 101 South Main Street, Suite 400, Clinton, TN 37716-3624, while the detention facility's street address is 308 Public Safety Ln, Clinton, Tennessee 37716. Using the wrong one can delay delivery or get items returned.
Tip: City TeleCoin says its team is on-call 24/7, but ask the facility how phone and video problems are actually routed. Some issues may need to go through local staff first, even if the vendor has round-the-clock technical coverage.
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