Who to Call at Anderson County Detention Center: Quick phone numbers and when to use them
Calling the right extension at Anderson County Detention Center can save you hours of frustration. Here are the key numbers and when to use each one.
At a Glance
- ✓ Booking Intake (inmate status/release questions): (865) 457-7100 Ext. 7118
- ✓ Central Control (urgent, on-site needs): (865) 457-7100 Ext. 7111
- ✓ Criminal & Civil Warrants (warrants/holds questions): (865) 457-7100 Ext. 7115
- ✓ Chief Jailer (escalation): (865) 457-7100 Ext. 7126
- ✓ Public tip hotlines: Crime 865-463-6880; Drug 865-463-7175
Note: For most family questions, start with Booking Intake at (865) 457-7100 Ext. 7118. Calling about a warrant or hold? Use Ext. 7115. For urgent facility concerns, try Central Control at Ext. 7111.
Need to confirm someone was booked or get basic custody information? Call Booking Intake at (865) 457-7100 Ext. 7118. This is your best first call for intake questions and general release-related guidance.
- ✓ Person’s full legal name (spell it out if needed)
- ✓ Date of birth
- ✓ Approximate intake/booking date (even “earlier today” or “last night” helps)
- ✓ Your relationship to the person you’re asking about
If a warrant or hold might be delaying release, call Criminal & Civil Warrants at (865) 457-7100 Ext. 7115. This line handles warrant-specific questions - it's the right call when paperwork seems to be the holdup.
- ✓ Person’s full legal name
- ✓ Date of birth
For urgent, time-sensitive issues happening inside the facility right now, call Central Control at (865) 457-7100 Ext. 7111. This is the detention center's main control point - use it when you need to reach someone quickly and aren't sure which office to contact.
Still not getting answers after trying the right line? You can escalate to Chief Jailer Zach Allen at (865) 457-7100 Ext. 7126. This makes sense when Booking Intake or the Warrants office hasn't been able to resolve your issue.
Tip: If Booking Intake (Ext. 7118) or Criminal & Civil Warrants (Ext. 7115) can't help, ask who else you should contact - then consider calling the Chief Jailer (Ext. 7126). Keep a log of your calls: date, time, and who you spoke with.
The sheriff's office also runs public tip lines: Crime hotline: 865-463-6880 and Drug hotline: 865-463-7175. These are for reporting tips to law enforcement - not for checking on someone's custody status or release.
- Get the basics together - have the person’s full name and date of birth ready before you call (and an approximate intake date if you’re calling Booking Intake).
- Call the best-fit extension first - Booking Intake (Ext. 7118) for status/intake questions; Criminal & Civil Warrants (Ext. 7115) for warrant/hold concerns; Central Control (Ext. 7111) for urgent on-site needs.
- Keep a simple call log - note the date/time you called, which extension you used, and who you spoke with so you can follow up or escalate efficiently.
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