How to deposit funds, commissary, and payment options
There are several ways to add funds for someone at Anderson County Detention Center: in-person kiosks, online portals or mobile apps, automated phone systems, or certain trustee/tax office channels, depending on what the facility and its vendor offer. Money typically goes into a commissary or trust account for purchases, while phone and video visit credits may run through separate, vendor-managed accounts. Third-party processors handle most electronic deposits, and any convenience or processing fees are shown during checkout. To make a deposit, look up the incarcerated person by their full name plus a facility identifier (like an ID number or birthdate), enter your payment details, and confirm the amount. Some deposits post right away. Others take 1 to 2 business days. Keep your receipt and contact the facility if the funds don't appear. The County Trustee office handles county funds, accounting, and disbursements for county business.
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Options typically include an in-person kiosk, an online portal or app, an automated phone system, or approved trustee/tax office channels, depending on the facility and vendor. Use the prompts to enter the person's full name and facility identifier, then confirm your payment.
Some deposits post immediately, but others take 1 to 2 business days. Keep your receipt and reach out to the facility if the funds haven't appeared within that window.
Yes. Most electronic deposits include a convenience or processing fee set by the third-party processor. The fee is shown during checkout, so review the total before submitting payment.
- **Booking Intake (Anderson County Detention Facility)** — (865) 457-7100 Ext. 7118 - **Central Control (Anderson County Detention Facility)** — (865) 457-7100 Ext. 7111 - **Criminal & Civil Warrants** — (865) 457-7100 Ext. 7115 - **Chief Jailer (Zach Allen)** — (865) 457-7100 Ext. 7126 - **Crime hotline** — 865-463-6880 - **Drug hotline** — 865-463-7175
If someone's life or immediate safety is at risk, call 911. That's for situations that need an urgent response right now.
Trying to reach someone at Anderson County Detention Center? Start with the right address and the right phone number for your situation. Here are the publicly listed contact points, plus a few things to confirm before you send anything or show up.
