How to send messages, photos, and packages
Inmate telephone and video services at Anderson County Detention Center run through City TeleCoin. The company reports that field service technicians, programmers, and system engineers are on-call 24/7 to support those systems. In most Tennessee facilities, calls are outbound-only and commonly monitored and recorded. Confirm whether Anderson County allows inbound calls before expecting someone to call you back directly. To get set up, register with City TeleCoin through their portal, app, or a lobby kiosk. Fund your account before any scheduled call or video visit, since the exact steps can vary. Also, the incarcerated person typically controls an approved-caller list, so make sure your number has been added.
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City TeleCoin provides the detention center's inmate telephone and video systems. The company also reports 24/7 on-call support from technicians, programmers, and system engineers.
Probably not. Most Tennessee facilities only allow outbound calls, and those calls are typically monitored. Confirm Anderson County's current inbound-call policy with the facility or with City TeleCoin directly.
Create an account with the facility's approved vendor and add funds through the vendor portal, app, or a lobby kiosk. Procedures vary, so get your account set up and funded before any scheduled call or video visit.
- **Booking Intake (Anderson County Detention Facility)** — (865) 457-7100 Ext. 7118 - **Central Control (Anderson County Detention Facility)** — (865) 457-7100 Ext. 7111 - **Criminal & Civil Warrants** — (865) 457-7100 Ext. 7115 - **Chief Jailer (Zach Allen)** — (865) 457-7100 Ext. 7126 - **Crime hotline** — 865-463-6880 - **Drug hotline** — 865-463-7175
If someone's life or immediate safety is at risk, call 911. That's for situations that need an urgent response right now.
Trying to reach someone at Anderson County Detention Center? Start with the right address and the right phone number for your situation. Here are the publicly listed contact points, plus a few things to confirm before you send anything or show up.
