How to send messages, photos, and packages
Phone calls at Appalachee Correctional Institution go through GTL/ConnectNetwork. To receive calls, you'll set up and manage a prepaid AdvancePay account. Under the current GTL contract, calls within the North American Dialing Plan cost $0.135 per minute. Each incarcerated person gets one free call per week—up to 5 minutes. Regular calls can last up to 30 minutes. After a completed call, the system requires a 30-minute wait before another call can connect. Leaving a voicemail? Follow the system prompts and have the inmate's seven-digit PIN ready. For GTL/AdvancePay account help, call 866-732-9098.
Search for a loved one and send messages and photos in minutes.
Yes. GTL provides each incarcerated person one free call of up to 5 minutes per week.
Follow the system prompts to leave a voicemail, and be prepared to enter the inmate’s seven-digit PIN when requested.
For help with AdvancePay or other GTL/ConnectNetwork account issues, call the family support line at 866-732-9098.
Available sources don't provide one authoritative inbound-mail address for Appalachee Correctional Institution. JPay paperwork lists a Hollywood PO Box that conflicts with other listings, so verify the correct address on the facility's official page or by contacting the institution before sending mail.
No. A source warns that if you include letters or notes with a money order, those enclosures will be discarded. Put the required identifying information on the money order, but don’t rely on an enclosed note to reach the inmate.
It depends on the facility's current process. Many institutions open and inspect general mail, while privileged/legal mail is opened only in the inmate's presence. Some facilities scan routine personal mail through third-party digital processors and may destroy originals after scanning—check the facility page for specifics.
Before you can visit someone at Appalachee Correctional Institution, you need to get approved. Submit the Florida DOC visitation application, do it correctly the first time, and wait for confirmation before making the trip.
Phone calls are one of the fastest ways to stay connected — but the setup and costs can be confusing at first. Here's how AdvancePay works for Florida Department of Corrections calls, what you'll pay, and the limits that affect how often you'll hear from your loved one.
Sending a money order to someone at Appalachee Correctional Institution? A few small details can mean the difference between a smooth deposit and a frustrating delay. Here's how to get it right the first time.
